VSO Tools
It is strictly prohibited that any VA employee, VSO, Power of Attorneys, State Department of Veterans Affairs/services, County Service Officers, Office of Inspector General, or VA authorized contractors access their personal VA Benefits records. Accessing your personal records may result in loss of access to all VA network systems and is subject to additional disciplinary action, as determined by local leadership, including referral to the Office of General Counsel.
Any authorized users must access their records in the same manner as Veterans in the general public. Please, utilize public contact, the National Call Center, or your accredited representative to assist you with personal VA inquires. Violations of this policy are reported to the local VA Regional Office Leadership for consideration and action.
MOS / Service Noise Exposure Levels added 01.07.2021
eFolder Modernization Training Video. Must copy and past link to VA desktop browser to watch (PIV Card Required) eFolder Modernization Claims Evidence UI and Smart Search Training.mp4
Through a relatively recent change in how qualifying periods of military service impact benefits earned, beneficiaries (Veterans, service members, and their eligible dependents) may now be eligible for expanded Department of Veterans Affairs (VA) education and training benefits.
What does the regulation do? This final rule amends Department of Veterans Affairs regulations to establish presumptive service connection for nine rare respiratory cancers in association with presumed exposure to fine particulate matter.
What does the regulation do? This proposed rulemaking would implement new statutory authority (by adding 38 C.F.R. § 38.634) for the National Cemetery Administration (NCA) to furnish upon request, either a commemorative plaque or a commemorative urn for a veteran whose cremated remains are not interred in a national cemetery, a state veterans' cemetery, a tribal cemetery, a county cemetery, or a private cemetery. This new benefit was authorized by section 2207 of P. L. 116-315, the “Johnny Isakson and David P. Roe, M.D. Veterans Health Care and Benefits Improvement Act of 2020.”
Once a commemorative plaque or urn is furnished, the statute prohibits the Department of Veterans Affairs (VA) from interring that veteran in a VA national cemetery or providing a government headstone, marker, or medallion for that veteran in any cemetery.
What does the regulation do? This final rule amends VA’s regulations for certain awards of Dependency and Indemnity Compensation (DIC) to incorporate statutory amendments made under Section 204 of the Sergeant First Class Heath Robinson Honoring our Promise to Address Comprehensive Toxics Act of 2022 or the Honoring our PACT Act of 2022 (PACT Act). As a result, relevant claimants can elect to have VA reevaluate certain previously denied DIC determinations based on changes that establish or modify a presumption of service connection. Any award following a reevaluation may be made retroactively, as if the new or modified presumption of service connection had been in effect when the original claim was submitted.
Summary of the rule: The Department of Veterans Affairs (VA) is issuing this final rule to address its process for reviewing, determining, and allocating reasonable fees for claim representation, and to address the effect on direct payment of the termination of a claims agent’s or attorney’s VA accreditation.
What does the proposal do? This is a proposed rule to update VA’s process for reviewing, determining, and allocating reasonable fees for attorneys or agents whose representation of a VA benefits claimant resulted in an award of past-due benefits. It would also address the effect on direct fee payment by VA of the termination of an agent’s or attorney’s VA accreditation. If approved, this proposed rule will be published for public comment.
What does the regulation do? The Department of Veterans Affairs (VA) amends its adjudication regulations to permit VA to adjust disability compensation payments under certain circumstances upon receipt of notice from the Department of Defense (DoD) that the veteran has received or is receiving active service pay.
What does the proposal do? (100 words or less): The rule proposes to revise 38 CFR § 38.629 to implement expanded statutory authority to provide outer burial receptacles (OBRs) for graves in cemeteries that are the subject of a grant to a State or Tribal Organization under 38 USC § 2408. VA proposes to pay a monetary allowance for privately purchased OBRs and for OBRs placed at the time of interment. VA will reimburse the cost of OBRs preplaced as part of a construction grant project. Congress expanded authority in Pub.L. 116-355 § 2203, January 5, 2021, with an effective date of January 5, 2023.
A less than fully honorable discharge can have negative and long-lasting consequences on former service members following their military service. A less than honorable discharge can prevent Veterans from accessing VA benefits, cause difficulty finding employment, and contribute to chronic homelessness.
Why it matters: The rate of Veterans with less than honorable discharges has been climbing since World War II, through the Vietnam War, and to the present day according to Underserved: How the VA Wrongfully Excludes Veterans with Bad Paper published by the Veterans Legal Clinic of Harvard Law School.
What’s next: TDVS is partnering with NVLSP’s Lawyers Serving Warriors® program to help in some former service members seeking discharge upgrades.
Benefits Bulletin 21-5 highlighted the launch of the Claim Accuracy Request (CAR) pilot program to allow representatives opportunities to quickly identify significantly flawed decisions, and for VBA to expeditiously review and redecide them. VA has launched Phase IV of the pilot and released this updated Job Aid for Representatives that outlines how you can participate.
VA has published a proposed rule in the Federal Register to revise the regulations that govern VA's Program of Comprehensive Assistance for Family Caregivers (PCAFC). This proposed rule explains numerous changes VA is considering making that would primarily impact PCAFC, including, but not limited to, removing, adding, and revising definitions; revising criteria related to eligibility, revocations, and discharges; revising certain processes related to reassessments and the timing of reassessments; and relaxing in-home visits during emergencies.
Why it matters: This proposed rule has the potential to expand the availability of PCAFC benefits. It also seeks to address issues such as inconsistent application and eligibility assessments and reassessments that have plagued the PCAFC program.
A less than fully honorable discharge can have negative and long-lasting consequences on former service members following their military service. A less than honorable discharge can prevent Veterans from accessing VA benefits, cause difficulty finding employment, and contribute to chronic homelessness.
Why it matters: The rate of Veterans with less than honorable discharges has been climbing since World War II, through the Vietnam War, and to the present day according to Underserved: How the VA Wrongfully Excludes Veterans with Bad Paper published by the Veterans Legal Clinic of Harvard Law School.
What’s next: TDVS is partnering with NVLSP’s Lawyers Serving Warriors® program to help in some former service members seeking discharge upgrades.
TDVS is committed to holding as many Board of Veterans’ Appeals (BVA) hearings as possible to support appeal resolution and timeliness.
Why it matters: The BVA has approximately 74,000 appeals waiting on a hearing. Nearly 1,400 of these are Veterans represented by TDVS.
Tennessee has been successful in ensuring Veterans take advantage of every hearing opportunity BVA offers because of your partnership. Your work in providing customer focused virtual hearing options was recognized with the prestigious Abraham Lincoln Pillars of Excellence Award.
o Upcoming learning and development opportunities to include Spring Regional Quarterly Accreditation Training
o Legislative updates on several issues including:
-Veteran Focused Provisions of the American Rescue Plan
-SAVE LIVES Act That Allows VA to Vaccinate All Veterans, Spouses and Caregivers
o Nashville Regional Office resumes pre-determination hearings
o NVLSP representation and success update
o Upcoming learning and development opportunities to include Spring Regional Quarterly Accreditation Training
o VA updates on several issues including:
-Expanding Eligibility and Access to VA Home Loan Program
-Application information for Veteran Rapid Retraining Assistance Program (VRRAP)
o Blue Water Navy Vietnam Veterans & Nehmer Special Review
o Tips for How VSO's Can Assist VA in Expediting Compensation and Pension (C&P) Examinations
o Upcoming learning and development opportunities to include Quarterly Accreditation Training
o Veteran Benefits updates on several issues including:
- Extension of time for transitioning service members to apply for Veterans' Group Life Insurance
- Extension of judicial review to adverse decisions made by VA's Program of Comprehensive Assistance for Family Caregiver.
o Tip for How VSOs Can Use VBMS to Track VA Claims Development
o Upcoming learning and development opportunities to include Quarterly Accreditation Training
o Veteran Benefit updates on several issues including:
-Discharge Status Reviews for Post-9/11 Veterans
- Overview of VHA's Administrative Review Process
- Ensuring availability of judicial review to adverse decisions made by VA's Program of Comprehensive Assistance for Family Caregivers
o Tips for How VSOs Can Use Partial Rating Decisions to Speed the Delivery of Benefits
o Veteran Benefits updates on several issues including:
- VA Assistance to Help Avoid Eviction
- Presumptive Service Connection for Respiratory Conditions for Gulf War Veterans
o Quality Review Highlights including:
- Lack of Veteran or Claimants Signatures
- Do Not Package Intent to File and Application for Benefits on the Same Day
o Fact Sheet on New and Examded Benefits Designated to Suport Veterans During the COVID-19 Pandemic
o Tennessee Housing Development Agency Rent Relief and Utility Assistance
o Veterans Benefits updates on several issues including:
- VBMS Update Release Notes-POA Electronic Notification
- Pension Management Center Updates:
-Template Incompetency Notice Response
- Template Attendant Affidavit
o Quality Review Highlights including:
- Lack of Veteran or Claimant Signature
o Publication of VA's 2021 Federal Benefits Handbook for Veterans, Dependents and Survivors
o VA and Veteran Benefit Updates
-Final Rule
-Schedule for Ratiings Disabilities; The Genitourinary Diseases and Conditions
- Schedule for Rating Disabilities: The Cardiovascular System
- Extension of the Presumptive Period for Compensation for Persian Gulf War Veterans
-Proposed Rule
- Fiduciary Bonding Requirements
-Intrim Final Rule
-Extension of Program of Comprehensive Assistance for Family Caregivers Eligibility for Legacy Participants and Legacy Applicants
-Annual Cost of Living Adjustment
- Debt Collection & Debt Relief
- New Veterans Benefits Guide
o Quality Review Insights
-Lack of Veterans or Claimants Signature
-What Forms can a representative sign?
o Practice Like a Pro
-VA Schedule for Rating Disabilities Update
o Advocate Spotlight
-Disagreeing with a VA Decision
o TDVS Training Schedule Through End of Calendar Year
- Annual Examination - Friday, November 19th OR Monday, November 22nd
- December Lunch and Learn - Caseflow
-NEW - TDVS will make time and have team members available to answer questions and discuss topics from the benefits bulletin at each future lunch and learn opportunity.
o VA Regulatory Updates to include a change that allows VA to accept uncertified copies of service documents as evidence of military service.
o Quality Review Highlights including -
- Practice Tip to Ensure TDVS Representation During Informal Conferences
- Lack of Veteran or Claiment Signature
o Introduction to Legal Aid Resources Across Tennessee
o County Partner's Life Changing Advocacy on Behalf of a Surviving Spouce of a Vietnam Veteran
o TDVS Training Schedule for 2022
o How You Can Participate in VA's Claim Accuracy Request (CAR) Pilot (Fact Sheet and Job Aid attached)
o VA & Veteran Benefits Updates to Include
-Update on VA Mail Delays
- New Benefit Rate Tables
- Pension Management Center Updates
o Practice Like a Pro Tips
- Caregiver Program Appeals
- Application of Intent to File to Supplemental Claims
o February Lunch & Learn - Preparation of the Eligibility Verification Report (EVR) and Medical Expense Report Form
o VA & Veteran Benefit Updates to Include:
o Regulatory Updates
- Proposed Rule to Update VA Schedule for Rating Disabilities - Digestive System and Proposed Rule to Eliminate Copays for Veterans identified as High Risk for Suicide
- Information on DoD's Atomic Veterans Service Certificate Program
o Practice Like a Pro Tip
- TDVS Fact Sheet - NPRC Delays & Tools and Resources Available to Support Military Record Requests
- Advocacy Tips
- Minimize Adjudication Delays - Scan Documents Separately into VetraSpec
- Survivor Power of Attorney - Why Can't I access the record?
o March Lunch & Learn - VA S.A.V.E., A Review of General Suicide Prevention Efforts, March 9, 2022
o REQUIRED TRAINING ***SAVE THE DATE*** -Spring Quartery Regional Training, April 6, 2022
o VA & Veteran Benefit Updates to Include:
-Regulatory Updates
-Final Rule - Threshold for Reporting VA Debts to Consumer Reporting Agencies
-VA's Debt Management Center Updates
o Practice Like a Pro Tips
-Ready for Decision
-Advocacy Tips
-Using SHARE to find retired pay amounts
-Reviewing your work
o REQUIRED TRAINING - Spring Quarterly Regional Training, April 6, 2022, From 9 - 12pm CST
o Training and Resources in Support of Tennessee's Efforts to Prevent Suicide Among Service members, Veterans and Their Families
o VA & Veteran Benefits Updates to Include:
o Regulatory Updates
o Proposed Rules - Schedule for Rating Disabilities; Mental Disorders; Ear, Nose, Throat, and Audiology Disabilities; Special Provisions Regarding Evaluation of Respiratory Conditions; Respiratory System
o Mail Delays and Extension of Timeframes to Respond to VA Notification Letter
o VA Release indicating it will propose adding several rare cancers to the presumed service-connected list as related to military environment exposure
o Practice Like a Pro Tips
o Another Tool to Combat National Personal Records Center Delays
o Advocacy Tips
o Best Way to File an Intent to File or VA Form 21-0966 for Both Compensation and Pension
Using VetraSpec's My Task Organizational/Reminder Tool
TDVS Benefits Bulletins are posted on the VSO Tools portion of the TDVS's Website
o TDVS Training Updates
April Initial Accreditation Training, April 18th - April 22nd, 2022.
May Lunch & Learn, May 11, 2022, 11:30 to 12:30 CST. VHA Homeless Programs in Tennessee.
o VA & Veteran Benefit Updates to Include
- Regulatory Update
- Take Advantage of Veterans Rapid Retraining Assistance Program (VRRAP) Before December 2022
o Practice Like a Pro Tips
- VA Form 10182 Deep Dives
- Let's Talk About Private Medical Evidence
- What's New in the MArch 2022 VA Form 10182 (Decision Review Request: Board Appeal (Notice of Disagreement)
o Advicate Spotlight
- Identifying and Obtaining the Evidence Necessary to Win a Claim
o TDVS Updates
- June Lunch and Learn, June 8, 2022, 11:30 to 12:30 CST TBD
- SAVE THE DATE - Annual Conference, September 26-28th, Montgomery Bell State Park
- Tennessee Legislative Update - Death Certificates for Veterans
- VetraSpec Updates and Maintenance
o VA & Veteran Benefit Updates to Include
- Regulatory Updates
-Presumptive Service Connection for Rare Respiratory Cancers Due to Exposure to Fine Particulate Matter
- VA Self Service Tools
o Practice Like a Pro Tips
- Back to Basics
-The Role of an Advocate
o Advocate Spotlight
- Back to Basics
o TDVS Updates
- Mandatory Quarterly Training: Establishing Entitlement to Service Connection for Hearing Loss and Tinnitus, July 11-17, 2022, viewing will be available for seven days 24/7.
- July Initial Accreditation Training, July 25th – 29th, 2022
- August Lunch & Learn, August 10, 2022, 11:30 to 12:30 CST. VSO Asbestos Claims Training
- Annual Conference, September 26 - 28, Montgomery Bell State Park. Email invitation sent out June 20, 2022, with registration instructions
- October Initial Accreditation Training, October 17th – 21st, 2022. **Please note this course has moved one week earlier
o VA & Veteran Benefit Updates to include
- Debt Management Updates
- Legislative Update - Honoring Our Pact Act
- Asset and Infrastructure Review Commission Update
o Practice Like a Pro Tips
- Higher Level Review and Informal Conference
- Back to Basics
- Connecting the Dots: Obtaining military records and information to help substantiate a claim
o Advance Spotlight
- Back to Basics Results in Retroactive Award (Again)
- TDVS Updates
- Training Updates
- Annual Conference, September 26 - 28, Montgomery Bell State Park. CSO Reservations need to be made no later than August 12, 2022 to keep the special rate. Make reservations on line https://guestrez.megasyshms.com/NCP4N/montgomery-bell-state-park or by phone (615) 797-3101 and mention group code 2029.
- October Initial Accreditation Training, October 17th – 21st, 2022. **Please note this course has moved one week earlier.
- Tennessee Veteran Spotlight
- Training Updates
- VA & Veteran Benefit Updates to Include
- Legislative Update – Honoring Our PACT Act is Law
- Practice Like a Pro Tips
- Several Tips on Effective Advocacy Before VA
- Advocate Spotlight
- Welcome Newly Accredited Representatives
- TDVS Updates
- Training Updates - October Initial Accreditation Training, October 17th – 21st, 2022. **Please note this course has moved one week earlier.
- Tennessee Veteran Spotlight (Part 3)
- TDVS’s PACT Act Toolbox
- VA & Veteran Benefit Updates to Include
- Regulatory Updates
- Pending Expansion of Program of Comprehensive Assistance for Family Caregivers to All Generations of Veterans
- Practice Like a Pro Tips
- Breakout Session at Annual Conference, Wednesday, September 28th to put several Benefit Bulletin advocacy tips into practice through a hands-on learning opportunity.
Description: Don't miss the latest TDVS Benefits Bulletin 23-1, featuring exciting updates and resources for Tennessee Veterans and advocates. Mark your calendars for the TDVS Annual Conference 2023, scheduled for October 23 - 25 in Knoxville, Tennessee. Discover the upcoming TDVS training events, including the February Lunch and Learn on suicide prevention and the March session. Explore the PACT Act Toolbox's new additions, access VA and Veteran benefit updates, and learn about the Wellness Wednesday Financial Educational Series. Plus, sharpen your advocacy skills with practical tips on developing medical evidence. Advocate Spotlight highlights the vital role in supporting timely appeals resolution. Read it all in just over 4 minutes!
Description: Check out the latest TDVS Benefits Bulletin 23-2, packed with valuable updates and resources for veterans and their families. Learn about the new VA policy offering free emergency health care for veterans experiencing a suicidal crisis. Discover Tennessee's efforts to prevent veteran suicide and access training programs. Stay informed about the recent changes to VA procedures for alternate signer certifications and the Supreme Court's decision on effective dates. Plus, explore the VetraSpec Work Group's efforts, the PACT Act Toolbox, and upcoming training events. Don't miss this essential resource for veterans' benefits and well-being! Read in just over 5 minutes.
Description: Check out the latest TDVS Benefits Bulletin 23-3, packed with updates and resources for Tennessee Veterans and advocates. Discover the exciting news that Tennessee has been honored with the prestigious Abraham Lincoln Pillars of Excellence Award for outstanding service and support to veterans and their families. Learn about the upcoming training events, explore the updated PACT Act Toolbox, and stay informed about VA and Veteran benefit updates, including increased life insurance coverage and automobile grant legislation. Practice like a pro by supporting timely quality review and filing, and gain insights into developing medical evidence for disability claims. Don't miss the inspiring Advocate Spotlight showcasing the successful teamwork between Veteran service offices. Read it all in just over 5 minutes!
Description: Stay up-to-date with the latest TDVS Benefits Bulletin 23-4, featuring essential updates for Tennessee Veterans and advocates. Don't miss the big news of the date change for the TDVS Annual Conference 2023, now taking place from October 2nd to October 4th in Knoxville. Learn about the grant opportunity through the Staff Sergeant Fox Suicide Prevention Grant Program and other TDVS updates. Discover the latest developments in the PACT Act Toolbox, VA and Veteran benefit updates, and the launch of a study on Gulf War Illness. Plus, find valuable practice tips to support timely quality review and filing. Celebrate the accomplishments of Tennessee's newest accredited representatives in the Advocate Spotlight. Read it all in just over 6 minutes!
Description: Stay updated with TDVS Benefits Bulletin 23-6! Registration is now open for TDVS Annual Conference 2023, taking place from October 2nd to October 4th in Knoxville, TN. Learn about the Tennessee State Veterans Home Ribbon Cutting and upcoming training opportunities. Discover the latest updates in the PACT Act Toolbox, including a proposed rule for electronic notification for VA benefit claims. Get informed about the reinstated 30-day requirement for Beneficiary Travel Claims and access self-service fact sheets for requesting records. In the Advocate Spotlight, find out how TDVS and NVLSP's partnership has resulted in successful outcomes for Veterans. All this in under 3 minutes!
Description: Explore TDVS Benefits Bulletin 23-7! Join the TDVS Town Hall in Harriman, TN, and get updates on the VetraSpec Work Group's progress in improving the claims management system. Learn how you can help Tennessee Veterans with VA's re-adjudication of claims for medical expenses. Discover the upcoming training schedule, PACT Act Toolbox updates, and VBMS eFolder Modernization & Smart Search functionality. Find self-service fact sheets and welcome the newest accredited representatives. All this in under 4 minutes!
Description: Explore the latest updates and resources in the TDVS Benefits Bulletin 23-8. Learn about property tax relief for disabled Veterans, 2023 Annual Conference, Inaugural Advocacy Summit, upcoming training sessions, and vital VA benefit updates to include, PACT Act Health Care Deadline, VA expands Breast Cancer Screenings. Discover inspiring stories in our Advocate Spotlight. Get informed in just 4 minutes!
No publication for September 2023
Description: Discover the latest updates in TDVS Benefits Bulletin 23-10. Governor Lee's Veterans Day Event, training schedules, expanded burial benefits, improved maternity care coordination, and practical application materials from the Annual Conference. Don't miss the inspiring Advocate Spotlight. Read now for important Veterans' services news. This month's bulletin will take just under 3 minutes to read
Description: "Stay informed with the latest updates in the November 2023 TDVS Benefits Bulletin. Discover important news, including the pause on pension debt collections, expanded submission tools in VetraSpec, upcoming training schedules, and key VA and Veteran benefit updates. Plus, don't miss the Advocate Spotlight featuring Tennessee's newest accredited representatives. Read now to stay up-to-date on crucial Veterans' services information." All this under 4 Minutes!
Description: Discover the latest updates in veterans' benefits with our December 2023 Benefits Bulletin. Highlights include the launch of the Honor Guard Grant Program, essential updates to the PACT Act Toolbox, training schedules, information on the Clarksville Vet Center Expansion, and important VA and Veteran Benefit Updates. Stay informed about changes in VA home loans, commemorative plaques, and urns, and the presumptive service connection for rare respiratory cancers. Don't miss the valuable tips in the 'Practice Like a Pro' section. Explore the full bulletin for comprehensive insights into supporting our veterans. This month’s bulletin is 1,740 words and will take 6 ½ minutes of your time.
Description: Stay informed with the January 2024 Benefits Bulletin. Learn about the upcoming VSO listening session for VA forms feedback and updates to TDVS' Knowledge Library. Get important information on the Nashville RO's PIV office location, training schedules for the year, and proposed and final VA rule changes. Discover how to address direct deposit issues with the VA Form 21-526EZ and celebrate the success of the National Veterans Legal Services Program's partnership with TDVS. Explore the full bulletin for essential updates on veterans' benefits. This month's bulletin is 1,155 words and will take 4 minutes of your time.
Description: Stay informed with the February 2024 Benefits Bulletin. Learn about the filing deadline for reimbursement of post-2010 emergency medical expenses and how veterans enrolled in VA Health Care can apply for reimbursement. Get updates from the VSO listening session on VA forms and proposed improvements, including feedback on voided checks and simplification of survivor forms. Explore training schedules for the upcoming months and stay up-to-date on proposed rules regarding disability or death benefit claims and outer burial receptacles. Plus, discover insights on claim and appeal processing timelines and welcome Tennessee's newest accredited representatives. Dive into the bulletin for essential updates on veterans' benefits. This month's bulletin is 1,213 words and will take 4 1/2 minutes of your time.
Description: Discover the latest updates in the March 2024 Benefits Bulletin. Learn about the expansion of VA health care eligibility for millions of veterans exposed to toxins and hazards while serving in the military. Explore the TDVS Town Hall event in conjunction with the Orange Heart Medal Foundation, celebrating 'Purple Up! For Military Kids' Day on April 17th. Access the PACT Act Toolbox for comprehensive resources on serving Tennessee veterans and their families. Stay informed about upcoming training sessions and mandatory quarterly regional accreditation training. Get insights into VA efforts to assist veterans in retaining their homes and changes to GI Bill benefit payments. Plus, delve into practical tips for reviewing VA claims files and an inspiring advocate spotlight highlighting a VSO's attention to detail resulting in a retroactive award for a veteran. Dive into the bulletin for essential updates on veterans' benefits and advocacy efforts. This month's bulletin is 1,515 words and will take just over 5 minutes of your time.
Description: Explore the latest updates in the April 2024 Benefits Bulletin. Register now for TDVS's Annual Conference 2024, themed 'Leading the Nation – Tennessee Veteran Advocacy,' scheduled for September 30th to October 2nd in Chattanooga. Dive into the TDVS Knowledge Library for access to essential resources, including quarterly training materials and accreditation policies. Stay informed about upcoming training sessions and VA events, such as the VA PACT Act Veterans Resource Fair and the Memphis Veterans Economic Initiative Summit. Learn about recent changes in VA regulations, including updates to the Schedule for Rating Disabilities and proposed clarifications for survivor benefits claims. Discover VA's efforts to support veterans' financial well-being through new resources and initiatives. Plus, get insights into important developments regarding pension debts and virtual hearings at the Board of Veterans' Appeals. Don't miss the Advocate Spotlight featuring TDVS employee Lynn Bond, recognized with the Governor's Excellence in Service Award for her dedication to improving the lives of veterans and their families. Stay informed and engaged with the latest updates in veterans' benefits and advocacy efforts." This month’s bulletin is 1,756 words and will take just over 7 minutes of your time.
Discover the latest updates in the May 2024 Benefits Bulletin, featuring groundbreaking news from the Supreme Court regarding education benefits for veterans. Learn about the recent ruling allowing veterans to utilize benefits from both the Montgomery GI Bill and the Post-9/11 GI Bill, potentially benefiting millions of veterans. Explore updates on TDVS's VetraSpec system, including instructions for the upcoming update and essential post-update steps. Register now for TDVS's Annual Conference 2024, themed 'Leading the Nation – Tennessee Veteran Advocacy,' and access comprehensive resources for attendees. Stay informed about training opportunities, VA benefit updates, and recent regulatory changes, including expanded access to VA benefits for former service members with other than honorable discharges. Dive into important discussions on reproductive health services, IVF benefits expansion, and VA's reporting requirements to the National Instant Criminal Background Check System (NICS). Explore valuable resources and training materials for advocating on behalf of veterans, including guidance on evidence-informed advocacy for BVA appeals. Celebrate the accomplishments of Tennessee's newest accredited representatives in the Advocate Spotlight. Stay engaged and informed with the latest developments in veterans' benefits and advocacy efforts. This month’s bulletin is 1,702 words and will take just over 6 minutes of your time.
This month's Tennessee Department of Veterans Services (TDVS) Benefits Bulletin, June 2024 edition, is now available. Highlighting the launch of the Tennessee Veteran Ready Business Recognition Program, this initiative aims to distinguish Tennessee businesses that excel in recruiting, hiring, and retaining service members, veterans, and their families. Mark your calendars for the TDVS Lunch & Learn on June 12th to learn how businesses can transition from 'Veteran Friendly' to 'Veteran Ready'. Read more about our updates on claims management systems, complimentary state park access for veterans, and the upcoming annual conference in September. Dive into the complete bulletin for detailed updates and more valuable information tailored for our veterans and their advocates. This month's bulletin is 1,272 words and will take just over 5 minutes of your time.
The June 2024 TDVS Benefits Bulletin proudly launches the Tennessee Veteran Ready Business Recognition Program, an initiative recognizing businesses that excel in recruiting, hiring, and retaining service members, veterans, and their families. This statewide program aims to elevate 'Veteran Friendly' businesses to 'Veteran Ready' status, promoting an inclusive workforce. In other updates, TDVS is seeking proposals to replace VetraSpec with a more efficient claims management system, following comprehensive reviews by veteran service officers. Additionally, preparations are underway for the TDVS Annual Conference from September 30th to October 2nd in Chattanooga, with various resources and activities planned to enrich the experience. The bulletin also covers important VA updates, including new presumptive cancer types for Gulf War and post-9/11 veterans and the extension of no copay for initial mental health visits through 2027, enhancing access to essential services. This month’s bulletin is 1,781 words and will take just over 7 minutes of your time.
TDVS Benefits Bulletin 24-8 Highlights
1 Big Thing: Honor Vote Program
- Dedicate Your Vote: Tennesseans can honor service members by dedicating their vote to them.
- How to Participate: Submit your Honor Vote online with the Tennessee Secretary of State’s office to receive a commemorative button.
TDVS Updates
- Economic Impact Tool: Now available on TDVS’s website, this interactive map showcases Veterans' economic contributions across Tennessee, enhancing outreach and engagement.
- Claims Management System RFP: TDVS is replacing VetraSpec; the RFP process is ongoing with updates available online.
Upcoming Events
- Annual Conference 2024: Join us from September 30th to October 2nd in Chattanooga. Don’t miss the Awards Banquet and an optional visit to the Coolidge National Medal of Honor Heritage Center.
- Lunch & Learn: Mark your calendars for the September 11th update on the Annual Training Conference.
VA and Veteran Benefit Updates
- Claims Status Tool: VA has updated its tool for easier, real-time claim status tracking.
- Simpler Online Sign-In: By 2025, VA will streamline sign-in options to Login.gov and ID.me, ensuring smooth transitions for all Veterans.
Practice Like a Pro
- Decision Timelines: Updated information on average processing times for claims and appeals to better assist your clients.
Advocate Spotlight
- New Representatives: Welcome to the newest TDVS-accredited representatives from various Tennessee counties!
This bulletin contains 2,112 words and will take just over 8 minutes to read.
1 Big Thing: Advocacy Summit Registration Closes Soon
- Deadline: Register for the TDVS Advocacy Summit before 3 p.m. CST on Thursday, September 19th.
- More Info: This is your one-stop shop for all things Advocacy Summit, including registration details and event information.
TDVS Updates
- Claims Management System RFP: A new vendor has been selected to replace VetraSpec. Final details are being worked out, and an official announcement will be made once the contract is signed.
- Annual Conference 2024: Happening from September 30th to October 2nd. Don't forget to register for the Awards Banquet and Advocacy Summit before the September 19th deadline.
VA and Veteran Benefit Updates
- Fraud Prevention: A new federal initiative is targeting fraud and scams aimed at Veterans, service members, and their families. Veterans should be aware of claims predators and only seek help from VA-accredited representatives.
- VA Form 20-0998 Update: VA has released an updated version of this form, adding details regarding hearings during the supplemental claims process.
Training Updates
- Upcoming Events:
- Annual Conference, September 30th – October 2nd
- Initial Accreditation Training, October 21-25
- Annual Examination, November 15 or 18 (Virtual)
- December Lunch & Learn on December 11
Advocate Spotlight
- Suicide Prevention Month: This month’s spotlight highlights Tennessee’s 200+ accredited advocates and their role in suicide prevention. Access VA’s S.A.V.E. training to recognize signs of distress and help build protective factors for Veterans.
This month’s bulletin is 1,401 words and will take just under 6 minutes of your time.
1 Big Thing: 2024 Veterans Day Governor’s Ceremony
Celebrate and honor Veterans at the Governor's Ceremony on Veterans Day. Details to follow.
TDVS Updates
- New Memphis Field Office: Ribbon cutting ceremony for TDVS’s new Memphis location.
- Knowledge Library Additions:
- 2025 VSO Training Calendar
- Updates on benefits intake delays and transition from D2D to Benefits Claims API.
Training Updates
- October Initial Accreditation Training: October 21-25
- Annual Examination: November 15 or 18 (Virtual)
- December Lunch & Learn: December 11 at the Steven A. Cohen Military Family Clinic, Clarksville
VA and Veteran Benefit Updates
- Proposed Rule for Toxic Exposure Claims: VA is amending regulations to expand disability compensation under the PACT Act.
- Expanded Burial Benefits: VA implements expanded transportation and burial allowances for qualifying Veterans.
- Veteran Death Reporting and Fraud Awareness: Guidance on reporting a Veteran’s death, preventing scams, and securing survivor benefits.
Practice Like a Pro
- D2D Transition: D2D will be removed from VetraSpec on October 31. Begin filing POA and ITF through Benefits Claims API.
- Benefits Intake Delays: VA processing delays are affecting document visibility. Follow filing best practices and avoid duplicate submissions.
Advocate Spotlight
- 2024 Annual Conference Success: Thank you to all advocates who made the conference a success! Photos and awardee highlights available on TDVS social media.
- Save the Date: The 2025 Annual Training Conference and Awards Banquet will take place September 29 - October 1 in Knoxville.
TDVS Benefits Bulletin – November Edition Highlights
1 Big Thing: Moving America’s Soul on Suicide
- Event Date: November 19th at the Wilma Rudolph Event Center, Clarksville.
- Event Focus: Veteran suicide prevention featuring a film screening, panel discussion, and resource connections.
- Register: Sign up here.
TDVS Updates
Knowledge Library Additions:
- Tennessee CSO Contact Roster
- Benefits Bulletin 24-10
- Prohibition of Accessing Personal Veteran Benefits Records Job Aid
Training Schedule:
- Annual Examination: November 15 or 18 (Virtual)
- December Lunch & Learn: December 11 in Clarksville
- January Quarterly Accreditation Training
VA and Veteran Benefit Updates
- Fee Reasonableness Reviews: Final rule addresses VA’s process for reviewing and allocating representation fees.
- Kidney Cancer & PFAS: VA reviewing kidney cancer as a presumptive condition due to toxic exposure.
- Tele-Emergency Care Expansion: Nationwide access to tele-EC through VA Health Connect.
- Legal Services Grant Program: Proposed VA grants for legal services supporting discharge upgrades.
Practice Like a Pro
- Claims Accuracy Request (CAR): Updated job aid available for identifying and addressing flawed decisions.
- D2D Sunset: Transition complete; use Benefits Claims for filing POA and ITF.
- Benefits Intake Delays: Filing success preserves effective dates, but delays in VBMS visibility persist. Follow TDVS tips to avoid refile errors.
Advocate Spotlight
Welcome Tennessee’s newest accredited representatives! Continue making an impact through your dedication and advocacy.
Note: This month’s bulletin is 1,337 words and will take approximately 5 ½ minutes to read.
TDVS Benefits Bulletin - December Edition Highlights
This month’s bulletin is 2,033 words and will take just over 8 minutes to read.
1 BIG THING: VA Benefit Intake Delays Worsening
Key Issue: VA is experiencing increased delays in processing forms and claims, impacting VBMS visibility.
- Protect Date of Claim: Ensure you see a direct submit success message with a GUID #.
- Do:
- Use Benefits Claims for POA and ITF filing.
- Correct errors during filing to avoid delays.
- Utilize three-way calls and 1-800-827-1000 for ITF establishment and document access.
- Don’t:
- Refile forms with successful submit responses.
- Use alternate submission methods like fax, which increases delays.
Resources:
- [TDVS Fact Sheet: Claim Intake Delays (Nov 2024)]
- VetraSpec Tips & Self-Help Tools
TDVS Updates
📚 Knowledge Library Additions:
- VA Benefits and Services Guide (Active Duty – April 2024)
- Benefits Bulletin 24-11
- 2025 SMC Rates and Job Aids
- Updated Pension Job Aids
📅 Training Schedule:
- Dec 11: Lunch & Learn – Steven A. Cohen Clinic, Clarksville
- Jan 2025: Quarterly Accreditation Training (NVLSP Webinar)
- Feb 12: Lunch & Learn – Complex Claim Assistance & Discharge Upgrades
Share Your Training Ideas: Help shape future sessions by providing topic suggestions.
VA and Veteran Benefit Updates
- Tele-Emergency Care: Now available nationwide via VA Health Connect.
- Secure Sign-In Changes: By 2025, Veterans must use Login.gov or ID.me for My HealtheVet.
- K2 Exposure Review: VA is assessing conditions related to service at Karshi-Khanabad Air Base (2001-2005).
- Debt Waiver Deadline Extension: Deadline to request a waiver increased from 180 days to 1 year.
- Proposed Rule – Neurological Conditions: Updates to VA’s Schedule for Rating Disabilities (VASRD).
Practice Like a Pro
🔎 Evidence Gathering:
- Effective claims rely on evidence (e.g., service records, medical records, social media posts).
- Creative Examples:
- Social media posts for chronic condition evidence
- Weather reports for exposure verification
- Tattoo photos to support duty station claims
Advocate Spotlight
🎉 Success Story:
A VSO’s detailed review and AMA expertise helped a Veteran receive $104,000 in retroactive benefits for a PTSD claim initially denied.
- Why it Matters: Skilled review and accurate counseling on disagreement options can make a huge impact.
Need Help?: TDVS’s Appeals & Accreditation Division is here to guide you through AMA options.
TDVS Benefits Bulletin 25-4 Highlights
This month’s bulletin is 777 words and will take just over 3 minutes to read.
📅 1 BIG THING: Save the Dates – 2025 Annual Training Conference
Theme: Service Beyond Duty
🗓 September 29 – October 1, 2025
📍 Marriott Knoxville Downtown, 525 Henley Street, Knoxville, TN
🔜 May’s Bulletin will include registration info!
📌 Bookmark the TDVS Conference Site – your go-to hub for updates and materials.
📚 TDVS Updates
Added Benefits Bulletin 25-3
Added April 2025 Contact Roster for County & State VSOs
Added Spring 2025 NVLSP Newsletter: The Veterans Advocate
Added TVB User Guides & Manuals to the Implementation Page
🧠 Upcoming Training
April 21–25: Initial Accreditation
April & May: TVB “I Need More” Webinar Series
May 14: Lunch & Learn – Topic TBD
June 11: Lunch & Learn – Intro to VA Caregiver Support Program
July: NVLSP Quarterly Training – TBD
📢 Have training ideas? Let TDVS know what you'd like to see next!
🏢 TDVS to Host Regional VRBR Summit
Recognizing businesses that recruit, hire, and retain Veterans and military families. Stay tuned for more!
🧠 VA & Veteran Benefit Updates
Tennessee Traumatic Brain Injury Program
🗓 April 24, 2025 | 10 AM – 2 PM CST
💡 Theme: Thriving After Brain Injury
💻 Virtual & interactive experience for survivors, families, and providers
🔗 Learn more | 📞 TBI Hotline: 1-800-882-0611
📧 Join the Listserv: Ashley.Chandler@tn.gov
🏛️ Other News
Nashville VA Regional Office has moved – check for location updates
Federal Surplus Property now available to Tennessee Veteran-Owned Small Businesses
🔍 Practice Like a Pro – Claim Accuracy Request (CAR)
💡 The CAR process gives you a way to quickly flag and fix VA decision errors.
🎯 Recent Success Stories:
Active cancer overlooked in rating reduction
Dependent omitted from DIC award
🧰 Resources:
TDVS Fact Sheet – Claim Accuracy Request Pilot
VA Job Aid for Representatives
🎖️ Advocacy Spotlight – TVB Implementation Milestone
🎉 Hands-on TVB training is complete!
✅ Continue exploring in the test environment
📅 May 10–11: TVB Data Migration & Go Live
💬 Your feedback and questions are shaping the platform’s success.
🔗 Visit the TVB Implementation Page for FAQs, training docs, and the feedback portal.
TDVS Benefits Bulletin 25-3 Highlights
This month’s bulletin is 1,046 words and will take just over 4 minutes to read.
1 BIG THING: Tennessee’s Next Claims Management System
Tyler Technologies Veterans’ Benefits (TVB) Software has been selected to replace VetraSpec after a competitive procurement.
📌 What’s next?
- March 12: Lunch & Learn system demo
- April 1-15: Regional training for TDVS employees & CVSOs
- April 16-30: Individualized training
- May 10: TVB Go Live!
📢 Stay tuned for:
- Commissioner Baker’s Announcement to County Mayors and Executives
- Stakeholder Engagement Portal Updates
TDVS Updates
📚 Knowledge Library Additions:
- TDVS Training Catalog
- March 2025 TN County & State VSO Contact Roster
📅 Upcoming Training Sessions:
- March 12: Introduction to Tyler Veterans' Benefits Software
- April Regional Accreditation Training (Jackson, Columbia, Cookeville, Knoxville)
- May 14: Lunch & Learn – TBD
TDVS Appeals & Accreditation Division Update
🔄 Leadership Transition:
- Lloyd Sharp is the new BVA Team Lead
- Ashley Thompson now serves as the NVLSP Lawyers Serving Warriors liaison
📌 Resources:
- TDVS Appeals & Accreditation Points of Contact
- TDVS Fact Sheet: Complex Claims Assistance – Discharge Upgrades
West Tennessee State Veterans Cemetery Improvements 🚧
A parking lot expansion project at the committal chapel & admin building begins Feb. 24.
📌 Temporary Changes:
- Processions rerouted to military-style tent chapel
- Alternate entrance for administrative building access
- On-site staff available to assist families
📍 For more info:
West Tennessee State Veterans Cemetery – 901-543-7005 | wtsv.cemetery@tn.gov
VA and Veteran Benefit Updates
📅 VA Wellness Wednesday Financial Education Seminars
VA & Prudential Financial offer monthly Wellness Wednesday webinars.
📌 Upcoming Topic: Retirement & Insurance Planning in Your 50s & 60s
🗓 March 19, 2025 – Two sessions available: 11 AM & 2 PM CST
🔗 Register Here
Practice Like a Pro
🛠 TDVS Training Catalog Update
📚 TDVS’ Knowledge Library has a searchable Training Catalog with resources, past training materials, and advocacy tools.
📌 What’s inside?
- Fact Sheets
- Benefits Bulletins
- Templates
- Contact Lists
- Archived training sessions
🔎 Explore the Training Catalog
Advocacy Spotlight
🏆 Tennessee Veteran Ready Business Recognition Program
👏 Congratulations to businesses statewide recognized for their efforts to Recruit, Hire, and Retain service members, Veterans, and their families!
📌 Next application period now open!
🔗 Nominate a business today
TDVS Benefits Bulletin 25-2 Highlights
This month’s bulletin is 1,258 words and will take just over 5 minutes to read.
1 BIG THING: Doug Collins Sworn in as VA Secretary
On February 5, 2025, Doug Collins was sworn in as the 12th Secretary of Veterans Affairs.
📖 Read his message to Veterans and VA employees.
📌 Learn more about his background in his biography.
TDVS Updates
📚 Knowledge Library Additions:
- 2025 Veterans Benefits Guide
- VA Benefit Eligibility Matrix
- TDVS Accreditation Course Smartbook (Jan 2025)
- February 2025 Lunch & Learn: Complex Claims Assistance – Discharge Upgrade (Slides, Fact Sheet, Recording)
📅 Training Updates:
- March Lunch & Learn: March 12, 2025 (Topic TBD)
- April Regional Accreditation Training: Locations in Jackson, Columbia, Cookeville, and TBD
VA and Veteran Benefit Updates
VA Postpones Secure Sign-In Changes:
- New Deadline: Veterans must switch to Login.gov or ID.me by March 4, 2025 instead of January 31, 2025.
- DS Logon Deadline Remains: September 30, 2025.
- More Info: How to Create an Account | VA Press Release
Rudisill v. McDonough Decision Update:
- Expanded GI Bill Benefits: Veterans can now use both the Montgomery GI Bill and Post-9/11 GI Bill up to the 48-month cap.
- More Info: VA Rudisill Webpage | Supreme Court Decision
Practice Like a Pro
🛠 Key Takeaways from January’s Quarterly Training:
- Spotting Duty to Assist Errors: Use VA Form 21-4138 to flag inadequate exams early.
- McClendon Factors: Evidence isn't required to be a formal diagnosis—lay evidence of symptoms can suffice.
- Secondary Conditions: Explicitly raise causation and aggravation theories when filing.
📌 More Resources:
Advocacy Spotlight
🎉 Welcome Tennessee’s Newest Accredited Representatives!
TDVS Benefits Bulletin 25-1 Highlights
This month’s bulletin is 1,720 words and will take just over 7 minutes to read.
1 BIG THING: TDVS Jackson Field Office Ribbon Cutting Ceremony
Celebrate the opening of the new TDVS Jackson Field Office. Stay tuned for event highlights and photos.
TDVS Updates
📚 Knowledge Library Additions:
- 2023 TDH Suicide Prevention Resource Guide
- VA Presumptive Exposure & Locations PACT Act Update (Jan 2025)
- 2025 Special Monthly Compensation (SMC) Rates and Pension Job Aids
- Updated Access to U.S. DOD Installations for Eligible Veterans and Caregivers
📅 Training Updates:
- January Quarterly Accreditation Training (Virtual): Jan. 20–31, 2025
- February Lunch & Learn: Feb. 12, 2025, Complex Claim Assistance – Discharge Upgrades
- April Regional Accreditation Training: Locations in Jackson, Columbia, Cookeville, and TBD
VA and Veteran Benefit Updates
New Presumptive Conditions:
- Bladder, Ureter, and Genitourinary Cancers
- Leukemias, Multiple Myelomas, and Myelofibrosis
These conditions are presumed to be service-connected for Gulf War and Post-9/11 Veterans exposed to particulate matter under the PACT Act.
PCAFC Program Updates: Proposed revisions aim to improve eligibility and reassessment processes for caregivers.
Lower Life Insurance Premiums: Starting Spring 2025, over 3 million Veterans, service members, and spouses will benefit from discounted VA life insurance premiums.
Sign-In Changes: Veterans must transition to Login.gov or ID.me for My HealtheVet by September 2025.
Practice Like a Pro
Identifying Inadequate C&P Exams:
January’s training will cover how to recognize and challenge inadequate VA medical exams or opinions, along with strategies to request new exams.Tips on Evidence Gathering:
Advocates across Tennessee are creatively leveraging evidence such as social media posts, weather reports, and historical records to support claims.
Advocacy Spotlight
A Tennessee CSO successfully argued a Duty to Assist Error at the Board of Veterans’ Appeals, leading to benefits for a National Guard Veteran previously denied for tinnitus. This case highlights the importance of understanding VA’s obligation to assist in gathering evidence.
🌟 The Veterans Advocate — Spring 2025 Highlight
A Veterans Law & Advocacy Journal by NVLSP
📰 1 Big Thing: Spicer v. McDonough — A Game-Changer for Secondary Service Connection
The Federal Circuit’s 2023 decision in Spicer v. McDonough redefined how VA must consider secondary service connection based on aggravation.
🔍 Why it matters:
The Court ruled that 38 U.S.C. § 1110 supports compensation for a “worsening of functionality” — not just direct cause — including when a service-connected condition or its treatment prevents care for another condition.
💡 Example:
Mr. Spicer was denied knee surgery due to leukemia medication. That inability to treat his knee condition qualified for secondary service connection under this broader interpretation.
⚖️ The Court also found VA’s regulation 38 C.F.R. § 3.310(b) inconsistent with law, calling it unlawful.
📣 Takeaway for advocates:
Think broadly. If a service-connected disability worsens another condition, even indirectly or by limiting treatment, apply for secondary service connection.
📥 Contact: For guidance, email louis.george@nvlsp.org
🆕 Program Updates
🔥 Burn Pits Claims Program — 98% success rate
👨👩👧👦 Family Caregiver Assistance Program (FCAP) — Legal aid for those denied PCAFC benefits
🧠 Must-Know Legal Updates
🟩 Nehmer v. VA: VA failed to readjudicate ~35,000 Agent Orange claims — NVLSP may pursue legal action
⚖️ Soto v. U.S.: Supreme Court to rule on CRSC retroactive payment caps — oral arguments April 2025
🎓 Training & Webinars
April 22–24: The Power of Secondary Service Connection
May 28–30: Recent Court Decisions Veterans Advocates Need to Know
June 25, 2025: In-Person & Virtual Veterans Benefits Training for Advocates – Washington, D.C.
🤝 VSO Liaison Services
Need support on a complex veterans law issue?
Contact NVLSP’s Lou George, Special Counsel & VSO Liaison
📧 louis.george@nvlsp.org | 📞 (202) 721-0186
💡 FAAQ: Frequently Asked Advocacy Questions
DIC without prior SC? Yes — look for conditions like heart disease, diabetes.
Inadequate C&P exams? Challenge based on exam quality, credentials, or incomplete rationale.
Wrong effective date? Appeal with supporting lay or medical evidence.
🔗 Subscribe to The Veterans Advocate: tva@nvlsp.org
🌐 Learn more or access NVLSP resources: www.nvlsp.org
Together, let’s keep pushing forward for Veterans and their families. 💙🇺🇸