Introducing the Tennessee Veteran Benefits System (TVB)

Modernizing veteran benefits case management across Tennessee.
TVB system interface with the Tennessee state flag

Why This Matters for TDVS, County Partners & Tennessee Veterans

The Tennessee Veteran Benefits System (TVB) is a comprehensive case management solution designed to streamline the processing, tracking, and administration of Veteran benefits. Built on Tyler Technologies' Application Platform, the system offers automation, enhanced tracking, and integrated workflows that reduce errors, improve efficiency, and provide real-time visibility into claims and services.

The transition to TVB is driven by the need to modernize Veteran services, enhance efficiency, and reduce processing errors. This system ensures that Veterans receive timely support, while state staff can focus on service improvement rather than administrative bottlenecks.

Key Benefits:
Faster Processing – Automation reduces manual errors and redundant tasks.
Improved Tracking – Users can monitor claim progress in real-time.
Enhanced Security – Role-based access and audit logs ensure compliance.
Seamless Integration – The system connects with VA databases and state services.
Scalable & Future-Proof – Designed to adapt to policy changes and program expansions.

The Tennessee Veteran Benefits System (TVB) is designed to support a broad network of users involved in Veteran benefits administration, claims processing, and case management. The system ensures that Veterans receive timely and accurate support while providing state staff, county partners, and oversight agencies with a streamlined, automated workflow.

TVB Overview

Learn about the Tennessee Veteran Benefits (TVB) system, its purpose, key features, and how it enhances claim processing.

TVB FAQ

Find answers to common questions from VSOs, County Leaders, and Legislators about TVB training, access, and support.

TVB “I Need More Help” webinar even
TVB Documents

Access key documents, including official letters, briefings, user guides, and resources related to TVB implementation.

TVB Feedback

Share your experience with the TVB system by submitting feedback to help us improve functionality and user experience.

Help Webinars

These sessions are designed for County and State VSOs and align with what you’ll be using daily in TVB.

📞 Contact Us

Have questions or need assistance? Our team is here to help.

📞 Phone: (615) 741-2345
📧 Question and Comments @: TVB Feedback