Leadership


Deputy Commissioner
Michael Scholes
312 Rosa L. Parks Avenue
13th Floor
Nashville, TN 37243
Event Request

Assistant Commissioner
Cemetery Operations
Patrick Rice
(865) 577-3228
5901 Lyons View Pike
Knoxville, TN 37919
Event Request

Assistant Commissioner
Veteran Claims Services
Travis Murphy
615-906-4483
312 Rosa L. Parks Avenue
Nashville, TN 37243

Director of Appeals & Accreditation
Kathryn Held
7100 Commerce Way
Brentwood, TN 37027
(615) 695-6032

Director of Benefit Operations
Ronald Dvorsky
7100 Commerce Way
Brentwood, TN 37027
(615) 630-0246

Regional Director
Benefit Operations
Region 1
Vacant
615-906-6733
225 Dr. Martin Luther King Jr. Dr.
Jackson, TN 38031

Manager of Appeals
Lloyd Sharp
7100 Commerce Way
Brentwood, TN 37027
(615) 426-8712

Regional Director
Benefit Operations
Region 2
Daniel Schultheis
615-906-2135
3400 Lebanon Pike
Room G-39
Murfreesboro, TN 37129

Regional Director
Benefit Operations
Region 3
Michael Rinck
615-982-5288
225 Von Karman Road
Building 225, Room 124
Arnold AFB, TN 37389

Regional Director
Benefit Operations
Region 4
Vacant
615-906-6610
9047 Executive Park Drive
Knoxville, TN 37919

Manager of Training
Lisa Ware
7100 Commerce Way
Brentwood, TN 37027
(615) 351-5067

Cemetery Director
Parkers Crossroads
William Cothron
693 Wildersville Road
Parkers Crossroads, TN 38388
(731) 967-4127

Cemetery Director
West Tennessee
Mark Barrett
4000 Forest Hill/Irene Road
Memphis, TN 38125
(901) 543-7005

Cemetery Director
Middle Tennessee
Robert Million
7931 McCrory Lane
Nashville, TN 37221
(615) 532-2238

Cemetery Director
East Tennessee
Kevin Knowles
5901 Lyons View Pike
Knoxville, TN 37919
(865) 577-3228