Leadership


Deputy Commissioner
Michael Scholes
312 Rosa L. Parks Avenue
13th Floor
Nashville, TN 37243
Event Request
Assistant Commissioners

Assistant Commissioner
Computer of Information Systems
Patrick Rice
615-906-6380
5901 Lyons View Pike
Knoxville, TN 37919
Event Request

Assistant Commissioner
Veteran Claims Services
Travis Murphy
615-906-4483
312 Rosa L. Parks Avenue
Nashville, TN 37243

Assistant Commissioner
Cemetery Operations
Ron Dvorsky
615-630-0246
312 Rosa L. Parks Avenue
Nashville, TN 37243
Operations Leadership

Director of State Operations
Stephen (Steve) Bell
312 Rosa L. Parks Ave
Nashville, TN 37243
(615) 906-6033
Veteran Claim Services Leadership

Director of Appeals & Accreditation
Kathryn Held
7100 Commerce Way
Brentwood, TN 37027
(615) 695-6032

Director of Benefit Operations
Daniel Schultheis
312 Rosa L. Parks Ave
Nashville, TN 37243
(615) 406-2724
Veteran Claim Services Regional & Divisional Leadership

Regional Director
Benefit Operations
Region 1
Alex Elliott
731-552-0811
225 Dr. Martin Luther King Jr. Dr.
Jackson, TN 38031

Regional Director
Benefit Operations
Region 2
Rudy Rodriguez
615-906-2135
3400 Lebanon Pike
Room G-39
Murfreesboro, TN 37129

Regional Director
Benefit Operations
Region 3
Michael Rinck
615-982-5288
1410 Sparta Street
Suite 6
McMinnville, TN 37110

Regional Director
Benefit Operations
Region 4
Gabriel Burns
865-440-2184
9047 Executive Park Drive
Knoxville, TN 37919

Manager of Appeals
Lloyd Sharp
7100 Commerce Way
Brentwood, TN 37027
(615) 426-8712

Training Director
Lisa Ware
7100 Commerce Way
Brentwood, TN 37027
(615) 351-5067
Cemetery Operations Leadership

Cemetery Director
Parkers Crossroads
William Cothron
693 Wildersville Road
Parkers Crossroads, TN 38388
(731) 967-4127

Cemetery Director
West Tennessee
Mark Moore
4000 Forest Hill Irene Road
Memphis, TN 38125
(901) 543-7005

Cemetery Director
Middle Tennessee
Robert Million
7931 McCrory Lane
Nashville, TN 37221
(615) 532-2238

Cemetery Director
East Tennessee
Eric Spangler
2200 E. Governor John Sevier Hwy
Knoxville, TN 37920
(865) 577-3228