Leadership
Deputy Commissioner
Michael Scholes
312 Rosa L. Parks Avenue
13th Floor
Nashville, TN 37243
Event Request
Assistant Commissioners
Assistant Commissioner
Computer Information Systems, Facilities, and Fleet
Patrick Rice
(865) 577-3228
5901 Lyons View Pike
Knoxville, TN 37919
Event Request
Assistant Commissioner
Veteran Claims Services
Travis Murphy
615-906-4483
312 Rosa L. Parks Avenue
Nashville, TN 37243
Assistant Commissioner
Cemetery Operations
Ron Dvorsky
615-630-0246
312 Rosa L. Parks Avenue
Nashville, TN 37243
Veteran Claim Services Leadership
Director of Appeals & Accreditation
Kathryn Held
7100 Commerce Way
Brentwood, TN 37027
(615) 695-6032
Director of Benefit Operations
Daniel Schultheis
312 Rosa L. Parks Ave
Nashville, TN 37243
(615) 406-2724
Veteran Claim Services Regional & Divisional Leadership
Regional Director
Benefit Operations
Region 1
Alex Elliott
731-552-0811
225 Dr. Martin Luther King Jr. Dr.
Jackson, TN 38031
Manager of Appeals
Lloyd Sharp
7100 Commerce Way
Brentwood, TN 37027
(615) 426-8712
Regional Director
Benefit Operations
Region 2
Rudy Rodriguez
615-906-2135
3400 Lebanon Pike
Room G-39
Murfreesboro, TN 37129
Regional Director
Benefit Operations
Region 3
Michael Rinck
615-982-5288
1410 Sparta Street
Suite 6
McMinnville, TN 37110
Regional Director
Benefit Operations
Region 4
Gabriel Burns
865-440-2184
9047 Executive Park Drive
Knoxville, TN 37919
Training Director
Lisa Ware
7100 Commerce Way
Brentwood, TN 37027
(615) 351-5067
Cemetery Operations Leadership
Cemetery Director
Parkers Crossroads
William Cothron
693 Wildersville Road
Parkers Crossroads, TN 38388
(731) 967-4127
Cemetery Director
West Tennessee
Mark Moore
4000 Forest Hill Irene Road
Memphis, TN 38125
(901) 543-7005
Cemetery Director
Middle Tennessee
Robert Million
7931 McCrory Lane
Nashville, TN 37221
(615) 532-2238
Cemetery Director
East Tennessee
Eric Spangler
2200 E. Governor John Sevier Hwy
Knoxville, TN 37920
(865) 577-3228