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COVID-19 INFORMATION

Contact Us

In the best interests of public health, our Tennessee Department of Veterans services team is working remotely where possible. We remain fully operational and ask that you contact one of our staff should you need assistance.

For General Information or Assistance:

Telephone Number: (615) 741-2345
Email Address: TN.Veterans@tn.gov
Mailing Address:
Tennessee Department of Veterans Services
312 Rosa L. Parks Avenue
13th Floor
Nashville, TN 37243

Click Here for our Customer Inquiry Form.

 
 

Contact Our Field Offices:

Chattanooga Field Office

5726 Marlin Road
Suite 513
Chattanooga, TN 37411

Staff:
Mainline - (423) 634-6488
Suzanna Ellis, Veterans Resource Coordinator - (423) 560-0116
Daniel Thomas, Veterans Resource Coordinator - (423) 560-0077

Knoxville Field Office

9047 Executive Park Drive
Suite 208
Knoxville, TN 37923

Staff:
Anna DuCharme, Veterans Resource Coordinator - (865) 279-8203
Charles McGhee, Veterans Resource Coordinator - (865) 507-8009
William Houser, Veterans Resource Coordinator - (865) 722-0341

Morristown Field Office

1609 Walters State CC Drive
Suite 4
Morristown, TN 37813
(Former Congressman Phil Roe's Old Office Location)

Staff:
Joseph Riley, Veterans Resource Coordinator - (423) 616-2072

Mountain Home Field Office

VA Medical Center
69 Dogwood Drive
Johnson City, TN 37684

Staff:
Lynn Valdez, Veterans Resource Coordinator - (423) 616-2088
Roger Good, Veterans Resource Coordinator
- (423) 616-2093
Robert Clark, Veterans Resource Coordinator - (423) 616-2091

 

 

Nashville Field Office

VA Medical Center
1310 24th Avenue South
Rooms G116/G117/G118
Nashville, TN 37212

Staff:
Mainline - (615) 981-9567
Shanell Soto, Administrative Assistant - (615) 981-9567
Jesse Beckner, Veterans Resource Coordinator - (615) 981-9543
Ben Welch, Veterans Resource Coordinator -  (615) 981-9956

Murfreesboro Field Office

VA Medical Center
3400 Lebanon Pike
Building 7, Room G-39
Murfreesboro, TN 37129

Staff:
Mainline - (615) 982-5150
Ashley Allen, Administrative Assistant - (615) 982-5150
Thomas Roberts, Veterans Resource Coordinator - (615) 982-5181
James "Allen" Streett, Veterans Resource Coordinator - (615) 982-5180

Ft. Campbell Field Office 

5663 Screaming Eagle BLVD
Fort Campbell, KY 42223

Staff:
Kyra Madden, Veteran Resource Coordinator 
- (615) 981-9469

Tullahoma Field Office

225 Von Karman Road
Building 225, Room 124
Arnold AFB, TN 37389

Staff:
Michael Rinck, Veterans Resource Coordinator - (615) 982-5288

 

Jackson Field Office

225 Dr. Martin Luther King Jr. Dr.
Suite 110
Jackson, TN 38301

Staff:
Mainline: (731) 423-6569
Lynn Bond, Veterans Resource Coordinator - (731) 697-9922
Ashley Thompson, Veterans Resource Coordinator  - (731) 234-7340

Memphis Field Office

VA Medical Center
1030 Jefferson Ave.
Memphis, TN 38104

Staff:
Mainline - (901) 578-4024
Bianca Cleveland, Administrative Assistant - (901) 484-6193
Michael Leach, Veterans Resource Coordinator - (901) 578-4024
Michael Gerlach, Veterans Resource Coordinator - (731) 307-5213
Michael Powell, Veterans Resource Coordinator - (901) 578-4024

Millington Field Office

Paul R Summers National Guard Armory
5650 Attu Street
Millington, TN 38053

Staff:
Michael Gerlach, Veterans Resource Coordinator - (731) 307-5213

Whiteville Field Office

144 East Main Street
Office #1
Whiteville, TN 38705

Staff:
Kenny Brown, Veterans Resource Coordinator
 - (731) 571-0808

 

 

 

Appeals & Accreditation

110 9th Avenue South
Nashville Field Office, Room C-166
Nashville, TN 37203

Staff:
Mainline -  (615) 695-6385
Assistant Commissioner Travis Murphy - (615) 906-4483
Jonathan Soto, Administrative Assistant - (615) 741-9939
Ron Dvorsky, Training Officer - (615) 630-0246

Marshai Robinson, Administrative Services Assistant - (615) 741-9940
Sophia Rodriguez, Quality & Appeals Specialist - (615) 663-1124
Jimmie Sanders, Quality & Appeals Specialist  - (615) 663-5601
Charles Sevier, Quality & Appeals Specialist - (615) 440-2009
Lisa Ware, Quality & Appeals Specialist - (615) 351-5067

Cheynne Hancock, Appeals Advocate - (615) 308-4490
M. Wayne Howard, Appeals Advocate - (615) 663-5226
Liza Quinn, Appeals Advocate - (615) 426-8712
Tommy Tomlinson, Appeals Advocate - (615) 987-1145

Appeals Division Email