Accessibility Statement

People with disabilities navigate the web in a variety of ways. People who are blind may use screen readers, which are devices that speak the text that appears on a screen. People who are deaf or hard of hearing may use captioning. And people whose disabilities affect their ability to grasp and use a mouse may use voice recognition software to control their computers and other devices with verbal commands.

The ways that websites are designed and set up can create unnecessary barriers that make it difficult or impossible for people with disabilities to use websites, just as physical barriers like steps can prevent some people with disabilities from entering a building. These barriers on the web keep people with disabilities from accessing information and programs that businesses and state and local governments make available to the public online. But these barriers can be prevented or removed so that websites are accessible to people with disabilities.

The ADA and Rehab Act require Tennessee executive branch agencies to take reasonable steps to ensure that their communications with people with disabilities are as effective as their communications with others. Many State government services, programs, and activities are now being offered on the web.  The ADA and Rehab Act establish requirements for web content, and the U.S. Department of Justice has issued the standards to meet those requirements.

We are committed to making TN.gov accessible to all users, and we have included several features designed to improve accessibility for all users. We welcome comments on how to improve the site's accessibility for users with disabilities.

If the format of any material prevents your ability to access the information, please contact us for assistance. In order to respond in a manner most helpful to you, please note the nature of your accessibility concern, the preferred format in which to receive the online material, the Web page address of the requested material, and the best way to contact you.

Hard copy documents are available for those unable to access or view the downloadable files on this website. Simply contact us by email at Accessibility@tn.gov to make your request.

How to File an Accessibility Complaint about the State’s Website

To help us respond to your concern, please include the following information in your complaint:

• Your full name (first and last)
• Your preferred contact information (phone number, email address, or full mailing address)
• The full website address (URL) of the page where you experienced the issue
• A detailed description of the accessibility issue

You can submit your complaint in one of two ways:

• By email: Send the above information to Accessibility@tn.gov
• By mail:
  Department of Disability and Aging
  500 James Robertson Parkway
  Davy Crockett Tower, 2nd Floor
  Nashville, TN 37243