Halting Tobacco Sales to Minors

Notice to Customers

Update May 30, 2023: During this transition (outlined below), some business invoices issued by the Consumer and Industry Services Division have been temporarily delayed.

Invoices for all programs except for Pesticides will be sent by June 9 to the email we have on file for the business.

Invoices for the Pesticides program will be sent through the postal mail.

In all instances, business owners have until July 31 to pay any balances owed.

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The Tennessee Department of Agriculture is making it easier for customers to interact with the Division of Consumer and Industry Services.

Invoices, licenses, and permits have a new look in 2023. Streamlining the documents makes them simpler to interpret and understand.

A new, secure online portal is easing access to invoice, license, and permit information. Business owners can see the status of a license or registration, when payment is due, and the balance owed. Additionally, payments can be made online with a credit card or eCheck, eliminating the need to send payments through the mail. 

The following programs transitioned to the new Trace First portal April 5:    

·       Apiary

·       Dairy

·       Food Safety - Manufacturing

·       Food Safety - Retail

·       Metrology

·       Produce

·       Tobacco

Once the transition is initiated, link and log-in information will be provided.

As always, we appreciate your partnership in serving the citizens of Tennessee. If you have any questions, please do not hesitate to reach out to the Consumer and Industry Services Division at (615) 837-5150.