Consumer and Industry Services

The Consumer and Industry Services Division monitors a diverse range of materials, products, and services to ensure quality, consumer protection, public safety, and a fair marketplace.

To support a safe food supply, the Food and Dairy section enforces bottled water regulations and licenses and inspects retail food stores, food processors and manufacturers, food warehouses and distributors, dairy farms and milk transport trucks, and custom slaughterhouses.

Certification of plant nurseries, dealers, and greenhouses guarantees healthy, pest-free plants in interstate and international trade.

The Pesticides section registers pesticides for use in Tennessee, inspects pest control businesses, certifies applicators, and monitors groundwater quality.

The Weights and Measures section works to ensure citizens get what they pay for by testing devices such as fuel pumps, commercial scales, and liquid propane gas meters for accuracy. Inspections are also made for net quantity on packaged products and for the accuracy of price verification systems. Truth in labeling is also verified for fuel quality standards.

The Division's laboratory supports many programs through food microbiology, toxicology, food residue testing, environmental monitoring, and quality assurance for agricultural inputs such as feed, seed, and fertilizer.

Furthermore, the Division promotes pollinator health, administers grain indemnity, and enforces laws to prevent youth access to tobacco.