Diabetes Support
Managing diabetes can be challenging, but your Partners for Health coverage includes many helpful benefits — often at little or no cost to you.
Health Plan Benefits – BCBST & Cigna
Preventive Visits
Medically necessary nutritional guidance is available at no cost when billed as preventive care and provided by an in-network doctor.
Diabetes Education
- You can get up to six visits per year for diabetes self-management training and nutrition counseling when prescribed by your doctor as medically necessary with a diagnosis of diabetes.
- More visits may be covered if your condition changes or your doctor recommends a refresher.
| BCBS Members | CIGNA Members |
|---|---|
Find a Dietitian or Nutritionist: Use the Find Care tool on your BCBS member website at www.bcbst.com. Log in for the most accurate results. Search for “Dietitian” or “Nutritionist”. You can also look up by ZIP code, provider name or facility. |
Find a Dietitian/Nutritional Counseling: Log in to your myCigna.com account for the best results. Search by ZIP code, doctor type, name, facility or reason for visit (“nutritional counseling”). |
Teladoc Nutrition Counseling Get a custom nutrition plan from dietitians. Go to www.teladochealth.com/benefits/stateoftenn |
Foodsmart Nutrition Counseling Get personalized nutrition coaching and meal plans from registered dietitians. Log into myCigna.com for more details. |
Care Management Use the CareTN app for free help managing long-term health conditions. Chat with a BCBS nurse or health professional for tips and support. Log in to your BCBS account at www.bcbst.com. Search for “Caretn” for information on downloading the app and signing up. |
Retinopathy Eye Screening
- Covered at no cost when done by an in-network optometrist or ophthalmologist, including therapeutic optometry
- Must be billed with a diabetes diagnosis
Foot Care
- Routine foot care, like nail trimming or treating corns and calluses, is covered for members with diabetes.
- Therapeutic shoes and inserts (one pair per year) are covered if you have diabetes and any of these complications:
- peripheral neuropathy with evidence of callus formation; or
- history of preulcerative calluses; or
- history of previous ulceration; or
- foot deformity; or
- previous amputation of the foot or part of the foot; or
- poor circulation
Pharmacy Benefits – CVS Caremark
Medications and Supplies
- Diabetes medicines and supplies are available through your CVS Caremark pharmacy benefit at info.caremark.com/oe/stateoftn.
- To see which diabetes medications and supplies are covered under your pharmacy benefit, sign in to your Caremark account at info.caremark.com/oe/stateoftn.
90-day Supply Savings
- Get a 90-day supply of certain diabetes medications for the same cost as a 30-day supply when you use a 90-day network pharmacy or mail order.
- Consumer-driven health plan members pay a lower cost right away. These medicines skip the deductible.
Preferred Brands
- Covered blood glucose meters, test strips and supplies are from Accu-Chek and True Metrix.
- Using these brands means lower copays.
Free Meter Offer
Members with diabetes may receive a complimentary Accu-Chek or True Metrix meter directly from the manufacturer. To request yours, call 877‑418‑4746 or visit info.caremark.com/dig/managingdiabetes.
Vision Benefits – EyeMed
Eye Exams
Diabetic eye disease can start without symptoms. Annual eye exams can catch problems early.
- Partners for Health vision plans cover one exam each year:
- Basic Plan: $10 copay
- Expanded Plan: No cost
Dental Benefits – Cigna & MetLife
Cigna Dental Oral Health Integration Program®
- Helps people with certain health conditions, including diabetes, get money back for some dental services.
- No extra cost to join.
- If you qualify and pay your copay as usual, Cigna will reimburse you in about 30 days.
- Learn more or register through your Cigna account or at https://stateoftn.cigna.com/dental-plan/ohip.
MetLife Dental
Members with diabetes may qualify for extra dental care at no extra cost when it’s dentally necessary.
Coverage is subject to your plan’s yearly maximums (see your Schedule of Benefits for details).
If you have questions or want to confirm eligibility, call MetLife Dental Claims at 1-855-700-8001.
Emotional Wellbeing Solutions –
Optum Behavioral Health
People with diabetes are more likely to experience depression or stress. You’re not alone. Help is available 24/7 through Here4TN.
What’s Covered?
- Short-term counseling: Up to five visits per issue each year at no cost to you (preauthorization required).
- Long-term counseling: Available through your behavioral health benefits.
- Virtual coaching: Support for managing depression, stress and anxiety.
- Talkspace: Connect online with licensed therapists. https://www.here4tn.com/content/dam/internal-resources/pdfs/microsite/here4tn/optum-talkspace-flyer.pdf
- WorkLife services: Help for managing chronic conditions and daily challenges.
- Calm App: Relaxation and mindfulness tools available anytime.
Call 855-437-3486 or visit Here4TN.com to get started.
Wellness and Coaching – Sharecare
Chronic Condition Management
- Sharecare offers one-on-one health coaching for diabetes and chronic kidney disease.
- You’ll work with a health professional to set goals, close care gaps and better manage your health.
Get started at stateoftn.sharecare.com. Choose Achieve → Coaching → Disease Management Coaching or call 888-741-3390.