ABC Guides

The 2024 ABC Guides outline procedures and resources for managing employee benefits.

These guides cover key topics such as Annual Enrollment, forms such as the Cancel Request Form which is provided to employees or dependents wishing to voluntarily cancel insurance, with specific instructions for submission through Zendesk. Special qualifying events are outlined, allowing for enrollment outside of Annual Enrollment under specific circumstances such as losing coverage or acquiring a new dependent. An extensive list of acronyms relevant to administering benefits is included for clarity.

Additionally, a range of video tutorials is offered, which guide agency benefits coordinators through various tasks such as enrolling employees, checking benefits information, and terminating employees.

Overall, the guide serves as a comprehensive resource for ABCs navigating benefits administration procedures.