Take control of your health!
Did you know that medical errors are the third leading cause of death behind heart disease and cancer? We want to empower you to become a smarter healthcare consumer. Our Know Your Health campaign will provide you with resources to help you and your family talk with your doctors about choosing the healthcare you need, what you may not need, the best place to receive care and how to save money with your benefits.
Why wait until you're sick to use your benefits? As a ParTNers for Health member, you won't pay anything for eligible preventive care. It's covered 100% as long as you use an in-network provider. Preventive care includes health services like adult and children's physicals, health screenings and patient counseling. These services are used to prevent illnesses, disease, and other health problems or to detect illness before a health crisis.
Whether you simply want to know about the hospitals in your area, or you need to choose a hospital for surgery or another procedure, the Leapfrog Hospital Safety Grade should be your first stop for finding the best hospital for you and your family. Learn more here. How safe is your hospital?
Where to go for health care when you need it
It's the weekend. Your child gets a fever. Or, you twist your ankle while jogging. You think you need care, but where should you go?
- Should you wait until Monday to see your regular doctor?
- Should you go to a retail clinic like those found in drugstores, grocery stores and big box stores?
- Go to the urgent-care center?
- Or, should you go to the emergency room?
Here's a quick guide to help you choose the right place to go at the right time.
Where to go to save money on health care
The price of health care can vary widely depending on where you go. Consider the following when you are seeking care to get the most for your money.
Every time you receive care from a provider or file a claim for services received, your insurer will send you an "Explanation of Benefits." This form is not a bill. It explains what medical treatments and/or services were provided and the amount the insurance company will pay towards any coverage charged. It's important to take note of the following information on your EOB:
- Verify that the name of the patient and provider seen is accurate
- Verify date for the service performed
- Review the procedure code and brief description of the service performed
- Review the billed amount as well as the allowed amount for the service
- Review the amount the insurance paid as well as the amount the patient is responsible for paying within plan structure
- Review instructions related to appeal rights including important timelines for appeal submissions
How to talk to your doctor
Building good relationships with your providers is critical in making sure you get the care you need. Learn how to ask the right questions and maximize the time you have with your provider. Click here for tips you can use at your next medical appointment.
9 steps to help you find the right doctor
Choosing a primary care doctor is one of the most important health decisions you'll make. There are strategies and resources that can help you find a new doctor or check up on the one you already have. Click here to find out what to focus on in your search.