Take control of your health!

Right here, ParTNers for Health provides a variety of resources to help you make more informed, smarter health care decisions for you and your family. Find the right hospital and doctor, take steps to prevent illness and learn how to ask the right questions to get the answers you need. The more you know, the healthier you can be.

Find the right hospital

Compare hospitals in your area, explore the best locations for a major procedure and find out how safe your hospital is. Choosing the right hospital can be a daunting task. Leapfrog’s Hospital Ratings and Hospital Compare are two interactive tools that can help you decide.

Connect with your doctor

Choosing a primary care doctor is one of the most important health decisions you will make. There strategies and resources that can help you find a new doctor or check up on the one you already have. And once you find the right doctor for you, building good relationships is critical. Ask the right questions, get tips for your next appointment and make the most of your time. 

It's urgent. What do you do?

Your child gets a fever on the weekend. You twist your ankle on a late-night jog. You think you need care, but what do you do? Should you go to the emergency room, or wait until Monday to see your regular doctor? Is an urgent care center the right decision? Should you go to a retail clinic like those found in drugstores, grocery stores and big box stores? Knowing your options in advance can help you choose the right place to go at the right time. 

Take care of yourself

You don’t have to be sick to use your benefits. Tap into health services that can help prevent illness, disease and other problems, or detect an issue before it becomes a crisis. These services include physicals, screenings and patient counseling. The best part? Use an in-network provider, and the cost to ParTNers for Health members is 100% covered. 

Save money

The price of health care can vary widely depending on where you go. Consider the following when you are seeking care to get the most for your money.

  • Stay in-network: Out-of-network care will cost you more than in-network. Out-of-network = $$$, In-network = $
  • Labs, x-rays or imaging: Ask your doctor about independent facilities that are in-network. You save substantial amounts of money by avoiding these services at the hospital. Hospital = $$$, Independent facility (in-network) = $
  • Use generic drugs when possible. Specialty drugs = $$$, Brand drugs = $$, Generic drugs = $
  • Avoid the emergency room: If you don't have a life-threatening condition but need care quickly, consider an urgent care clinic. They can treat many of the same conditions at a fraction of the cost. Emergency room = $$$, Urgent care = $$, Convenience clinic and Telehealth = $

Understand your benefits

Every time you receive care from a provider or file a claim for services received, your insurer will send you an "Explanation of Benefits." This form is not a bill. It explains what medical treatments and/or services were provided and the amount the insurance company will pay towards any coverage charged. It's important to take note of the following information on your EOB:

  • The name of the patient and provider, and the date for the service performed.
  • The procedure code and a brief description of the service performed
  • The billed amount as well as the allowed amount for the service
  • The amount insurance paid as well as the amount the patient is responsible for paying within the plan structure.
  • Instructions related to appeal rights, including important timelines for appeal submissions.

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