Health Insurance Carrier Network Information
BlueCross BlueShield of Tennessee and Cigna, our health insurance carriers, administer our network options. Both carriers offer expansive networks of doctors and facilities. For additional information about participating hospitals, please carefully review the hospital lists provided below.
Choose from one of three networks
- BlueCross BlueShield Network S
There is no additional cost for this network. In 2018 in the Memphis market, Methodist facilities will be out-of-network, and Baptist facilities will be in-network. All Methodist provider groups (i.e., physicians, nurse practitioners) will remain in-network.
- Cigna LocalPlus
There is no additional cost for this network. This is a smaller network than Cigna Open Access Plus.
- Cigna Open Access Plus
This is a large network with a choice of more doctors and facilities, but you will pay more. In 2018 in the Memphis market, Baptist facilities will be out-of-network, but Methodist facilities will remain in-network. Monthly surcharges will apply (included in the premium):
- $40 more each month for employee only coverage
- $40 more each month for employee+child(ren) coverage
- $80 more each month for employee+spouse coverage
- $80 more each month employee+spouse+child(ren) coverage
Check the network status of your preferred providers
Each network has providers (doctors and hospitals) across Tennessee and the country. Providers can move in and out of networks. It's important to check the networks carefully for the doctor(s) and hospital(s) you want when making your network selection. Note: if you use providers outside of the network, you will be charged out-of-network rates.
Find out if your providers are in the 2018 networks:
- Call carriers' member services:
- BlueCross BlueShield of Tennessee — 800.558.6213
- Cigna — 800.997.1617
- Download a PDF of 2018 participating network hospitals*:
- Search for your providers online through the carriers’ websites*:
- Download a PDF of the provider directory:
*NOTE: The information in the 2018 PDF printed directories is only 100 percent accurate the day it is sent to print. Providers and facilities in the carriers' networks can change. You can check the 2018 network status of your preferred providers by calling BCBS or Cigna member services.
The carriers' covered services are generally the same whether you choose BlueCross BlueShield or Cigna. For some procedures, different medical criteria may apply based on the carrier you select. For detailed information on covered services, exclusions and how the plans work, view the insurance carriers' member handbooks, available on the Publications page. If you have questions about medical criteria for a specific service, contact the carriers’ member services.