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COVID-19 INFORMATION
CORONAVIRUS BENEFITS AND VACCINE INFORMATION FROM PARTNERS FOR HEALTH

Agency Benefits Coordinators

Annual Enrollment Weekly Announcements:

Week 3: 10/11/21 - 10/15/21

Annual Enrollment ends Friday for state and higher education employees.

Check out these helpful videos for employees needing to retrieve their access IDs or reset their passwords.

Anyone experiencing issues should contact the Edison Help Desk at 615-741-4357.

The Edison team is reporting the latency issue appears to be resolved, and will continue to monitor in case anything changes.

Updated: 10/15/21 at 2:30 p.m.

*Latency is the time it takes for data to be transferred between its original source and its destination – usually measured in milliseconds. 

A resource designed for quick and easy access to relevant annual enrollment information and reminders.

    Total Number of Documents: 323

    Currently working on documents submitted: 10/12/21

    Average call center wait time: 08:24

Updated: 10/15/21 at 10:00 a.m. CST

ABCs can make elections for their agency’s employees via Benefits eForms in Edison, even if the agency is utilizing Employee Self Service.

All submitted dependent verification will be processed in the order it is received. 

Note: If your email in Edison is up to date, you'll receive an email from us after submitting – advising that the documents were received. 

All voicemails left for Benefits Administration will be returned.

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For a full list of query prompts and intended results, please review the query list.

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