Conference Sessions & Bios

Welcome, Introductions Opening Remarks Partner Presentation – Tennessee’s Veteran Ready Business Recognition Program (VRBR) & The Economic Impact of Veterans in Tennessee

TDVS Outreach Team Biography's

Tennessee’s Veteran Ready Business Recognition Program (VRBR) & The Economic Impact of Veterans in Tennessee Presentations

Tennessee’s Veteran Ready Business Recognition Program (VRBR) & The Economic Impact of Veterans in Tennessee Presentations (SM Notes)

VA Updates: Debt Management Center (DMC)

Debt Management Center (DMC) Presentation

Tracy Haye, Supervisory Finacial Administrative Specialist Biography

Debt Management Center (DMC) Presentation Video (PENDING)

VA Updates - VA Health Care – Eligibility, Community Care, Telehealth for Mental Health and More

John Griffin,Business Implementation Manager,VA MidSouth Healthcare Network (VISN 9) Biography

VA Updates - VA Health Care – Eligibility, Community Care, Telehealth for Mental Health and More Presentation

Common VA Errors in Deciding VA Disability Claims, NVLSP

Rick Spataro, Director of Training & Publications Biography

Common VA Errors in Deciding VA Disability Claims, NVLSP Presentation

Common VA Errors in Deciding VA Disability Claims, NVLSP Presentation (Small)

VA Benefits for Injury or Death Caused by VA Health Care (1151 Claims)

Louis George, Special Counsel,NVLSP Biography

VA Benefits for Injury or Death Caused by VA Health Care (1151 Claims) Presentation

VA Benefits for Injury or Death Caused by VA Health Care (1151 Claims) Presentation (small)

From Feedback to Action - Introduction to TVB Customizations & Data Sharing with County Partners

From Feedback to Action - Introduction to TVB Customizations & Data Sharing with County Partners Presentation

Break Out Sessions

Track A: AMA: Small Group Practical Exercise - NVLSP

Rick Spataro, Director of Training & Publications Biography

AMA Practical Exercise Presentation - Instructor Slides (available after 10/01/2025)

AMA Practical Exercise Presentation - VSO Slides

AMA Practical Exercise Presentation - VSO Slides (Small)

Track B: Secondary Service Connection - Small Group Practical Exercise

Louis George, Special Counsel,NVLSP Biography

Secondary Service Connection - Small Group Practical Exercise Instructor Slides (available after 10/01/2025)

Secondary Service Connection - Small Group Practical Exercise Presentation

Secondary Service Connection - Small Group Practical Exercise Presentation (Sm)

Track C: Dig Deeper – From Data to Story: Using Economic Impact and TVB Report to Show Veteran Impact in Your County

Travis Murphy, Assistant Commissioner Biography

Paul Overholser, Chief of Information Systems, Biography

Ron Dvorsky, Director of Benefit Operations Biography

Dig Deeper: From Data to Story Presentation

Track D: Pension - Practical Application Session

Lisa Ware, Training Director Biography

Suzanna Ellis, Training Officer Biography

Pension - Practical Application Session Presentation

Pension - Practical Application Session Presentation (small)

Day 3

Welcome, Introduction, Opening Remarks Partner Presentation – Promise to Call

Matthew Parriott,Director of Communications,TNDMHSAS Biography

Mental Health & Substance Abuse Services: Promise to Call Presentation

Break Out Sessions

Track A: Reviewing a Claims File & VA Systems (VBMS/Caseflow) Tips

Ron Dvorsky, Director of Benefit Operations Biography

Caseflow Overview Presentation (09/2024)

Installing and Accessing VA Systems for Tennessee Accredited Advocates 02.19.2024

Virtual Hearing Fact Sheet May 2025

VSO Caseflow Guide 2022

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Track B: TDVS’ Complex Claims Program – CAVC Advocacy, Discharge Upgrades and Program of Comprehensive Assistance for Family Caregivers

Travis Murphy, Assistant Commissioner Biography

Lloyd Sharp, Appeals Advocate Supervisor Biography

Ashley Thompson,Veteran Services Advocate Biography

TDVS Complex Claims Assistance Program Presentation

TDVS Complex Claims Assistance Program Presentation (Small)

Track C: How to Review a Record & Read a Rating Decision

Rick Spataro, Director of Training & Publications Biography

Louis George, Special Counsel,NVLSP Biography

How to Review a Record & Read a Rating Decision

How to Review a Record & Read a Rating Decision (small)

Track D: Introduction to TDVS Veteran Services Advocates (VSA) & Using VSAs for Technical Assistance

Ashley Thompson,Veteran Services Advocate Biography

Sophia Rodriguez, Veteran Services Advocate Biography

Closing Comments

2026 Training Calendar for Veteran Service Officers 10.01.2025