Diaper Benefit Information For Pharmacists

Resources for Pharmacies

Please see below for resources and information for pharmacies participating or interested in participating in the TennCare Diaper Benefit.

• FAQs for Pharmacies
• Diaper Benefit Flyer
• Flyer for Pharmacies
• Optional Diaper Request Form English Spanish
• Diaper Billing Guide
• Diaper Benefit Webinar for Pharmacies Presentation
• UPC List (as of 9.3.24) PDF Excel

TennCare will be reviewing and updating the UPC list on a consistent basis with additional package sizes and types of diapers from the four brands to have a more comprehensive list of covered products.

MAC pricing for the covered brands can be found in the Diaper Billing Guide

Pharmacy Survey

The survey linked below is for pharmacies and pharmacists ONLY.

Pharmacy Survey for Diaper Benefit

• Complete this form to have your location added to the highlighted diaper provider list posted online.

Pharmacy Open Office Hours

TennCare and OptumRx will host daily open office hours for pharmacies for questions about the Diaper Benefit.

11:30am – 12:30pm CT (Monday - Friday)

Monday, July 29 - Friday, August 16

Microsoft Teams
Join the meeting now
Meeting ID: 227 843 312 517
Passcode: cZYF4q

Dial in by phone
+1 629-209-4396,,549832164#
Phone conference ID: 549 832 164#