Mental Health Screening
TennCare recognizes the impact that mental health in pregnancy can have on the lives of members.
TennCare’s Managed Care Organizations offer enhanced reimbursement associated with mental health screening when using a validated tool and provide supports for conducting follow-up on women with positive screening results. Further details on these programs, including screening tools, are provided in the following resources.
Additional resources on perinatal depression can be found here:
- ACOG Clinical Practice Guideline on Screening and Diagnosis of Mental Health Conditions During Pregnancy and Postpartum
- Postpartum Support International - Tennessee
- Community Health Access and Navigation in Tennessee – Home based intervention services
For further details on enhanced reimbursement, providers are encouraged to contact their provider representatives for each relevant Managed Care Organization.
Wellpoint
Call Wellpoint Provider Services: 833-731-2154 or complete an email form at Email a Provider Experience associate | Wellpoint Tennessee, Inc..
BlueCare
Contact MaternityReferralRequest@bcbst.com.
United Healthcare Community Group
When in the UHC provider portal, providers can chat with an advocate in real time. The chat function offers support for claims, prior authorizations, eligibility and benefits, credentialing, as well as technical support.
To chat with a live advocate, go to UHCprovider.com and click Sign In at the top-right corner. Then, enter your One Healthcare ID. After signing in to the portal, chat can be accessed on the Contact Us page, 7 a.m. – 7 p.m. CT, Monday-Friday.
Questions can also be submitted via email to tnhealthyfirststeps@uhc.com.
To find further MCO-specific information, please navigate to the relevant MCO organization below.
Can’t find what you need? Contact Jona.Bandyopadhyay@tn.gov.