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  • Policy & Guidelines
    • Cost-Effective Alternative Prior Authorization Form
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Renewals are starting soon! Did you move? Has your address changed? Check your account and update your contact information as soon as possible. tenncareconnect.tn.gov
Policy & Guidelines
  • Cost-Effective Alternative Prior Authorization Form
  • Eligibility Policy
    • Administrative Manual
    • Aged, Blind and Disabled Manual
    • Families and Children Manual
  • Information Systems Policies
  • Mental Health Parity
  • Operational Protocol
  • Other Eligibility Information
  • Policies
  • Privacy Policies
  • Quick Guide to TennCare Services
  • State Plan
  • TennCare 1115 Demonstration
  • TennCare 1915(c) HCBS Waivers
  • TennCare Evaluation Design
  • TennCare Rules
  • Waiver and State Plan Public Notices
  • TennCare Information About Coronavirus

Information Systems Policies

  • CHOICES Patient Liability Rounding
  • CHOICES Types of Bill This policy was created to assist with the implementation of the CHOICES program. It should only be used with the understanding that it includes a snap shot of services at the time of implementation and is not current.
  • Claim and Encounters File Naming Standard
  • Claims Paid With Zero Paid Amount
  • Claim Rejection Versus Denial by MCCs
  • Definition of TennCare Duplicate Encounters
  • Edifecs Rejected Encounter Removals and 45 Day Report
  • Encounter Line Items Spanning More Than One Date of Service
  • Encounter Sequencing Within Managed Care Contractor Transaction Files
  • Header versus Detail as a Data Source
  • MCC/DSNP Payments Made Directly to Members
  • MCC Provider Enrollment Files
  • NDC Submission for HCPCS
  • Proper Reporting of Covered and Non-Covered Days
  • Provider Identification Usage on Submitted Transactions
  • Receipt of Submitter Transaction Files
  • Referring Provider Usage
  • Reporting Non-Compliant Drug Claims
  • Required Encounter Information Submitted to TennCare
  • Requirement of NPI
  • Reuse of Internal Control Numbers
  • Revenue Codes Requiring Surgical Code
  • School Based Dental Encounter File
  • Services Paid For More Than Billed Amount
  • TennCare Recovery Initiative
  • TPL Carrier Code
  • Void and Replacement Encounter Submission
  • Social Media

  • facebook
  • twitter
  • youtube
  • instagram
  • linkedin

Stay Informed

  • Katie Beckett Program
  • Preparing for Renewals
  • Need Language help?
  • TennCare's Opioid Strategy
  • Reimbursement Information for RHC and FQHC Providers
  • Upcoming Procurements
  • 1095-B Health Coverage Tax Document

Legal

  • Estate Recovery
  • TennCare Forms and Agreements
  • Privacy Policies
  • HIPAA Privacy Information
  • TennCare Public Records
  • Subrogation
  • Civil Rights Notice

Fraud and Abuse

  • Program Integrity

Quick Links

  • Deputy Commissioner
  • Eligibility Reference Guide
  • Enrollment Data
  • kidcentral tn
  • TennCare Enrollment and Eligibility Facts
  • TennCare 2021 Agency Priorities
  • FY23 Recommended Budget
TennCare
Stephen Smith

310 Great Circle Rd.
Nashville, TN 37243
1-800-342-3145
Tenn.Care@tn.gov
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