Contact Us

We welcome the opportunity to work with you to provide medically necessary health care services to eligible TennCare members.

Please call the TennCare Call Center toll-free: 800-852-2683
Monday to Friday 8 a.m. - 4:30 p.m. CST.

Or email us at Provider.registration@tn.gov

Current P.O. Box List For all P O Boxes listed zip code is "37202" “Nashville, TN”

• Box 420 - Special Handling (claims requiring manual review)
• Box 430 - UB-04 Claim Forms (LTSS)
• Box 460 - CMS-1500 Claim Forms
• Box 470 - UB-04 Claim Forms
• Box 480 - UB-04 Claim Forms (LTSS)
• Box 490 - General Claims
• Box 580 - General Correspondence
• Box 740 - General Correspondence/ Applications (Green Forms)/ Medical Eligibility (ME Forms)
• Box 778 - Attestation (PCP Bump)
• Box 820 - MCO Change
• Box 830 - Fiscal Budget/ TPL
• Box 850 - General Correspondence
• Box 000593 - Member Medical Appeals (Formerly TSU)
• Box 1700 - Adjustments/Patient Liability
• Box 22630 - Member Services