LTSS Contact Information
Long-Term Services & Supports Help Desk: 1-877-224-0219
Long-Term Services & Supports Help Desk Email: LTC.Operations@tn.gov
TennCare's Main Line: 1-800-342-3145
Para información acerca de TennCare en español llame al 1-866-311-4290
Additional Phone Number Resources: /content/dam/tn/tenncare/documents/membersnumbers.pdf
LTSS Staff Contact Information
Katie Moss, Chief of LTSS
Meghann Galland, Deputy Chief of LTSS
Lindsey Smith, Executive Administrative Assistant to LTSS Chief
Kristeena Wilson, Senior Asst. Deputy Chief
Dallas Dowell, Asst. Deputy, Business Operations
Karen Gonzales, Asst. Deputy, Clinical Operations
Erica Billingsley, Director of Business Process and Strategic Solutions
Sandra Hughes, Dir. of Operational Innovation & Technology
Phanita Khampakasy, Director of Operational Compliance
Melissa Simpson, Clinical Dir., PAE’s & PASRR’s
Rebecca Tucker, Behavioral Health and Complex Transition Manager
Tabitha Satterfield, Asst. Deputy Chief LTSS, PPCC
Shannon Nehus, I/DD Program Director
Gary Smith, ECF Director
Kathryn Snow, ECF Assistant Director
Erika Irvine, I/DD Director
Ruth Givens, I/DD Nurse
Robert Plaskett, Manager of I/DD
Kelly Kuhns, Employment Specialist
Adam Morgan, CHOICES Director
Lynsey Auell, CHOICES Assistant Director
Loleetha Gilbert, Assistant Director, DSNP/PACE
Michael Parker, Assistant Counsel
Christy Freeman, Assistant Counsel
Robert Marioni, Assistant Deputy of Data Governance and Reporting
Juan Gutierrez, Statistical Research Specialist
Logan Crocker, Asst. Dir. Of Data Management
Diane LaBarbera, Reporting Analyst
Marico Andrews, Data Manager
Katherine Hartley, Data Contractor
Tatiana Nikitenko, Data Contractor
Claude Jarrett, Manager of Audits
Ronald Lane, Compliance Analyst
Tiffany Pryor, Compliance Analyst
Caitlin Rogers, Asst. Deputy Chief QAI
Mark Lynn, Director of Value Based Purchasing
Kathleen Livingstone, Value Based Purchasing, Statistical Research Specialist
Elijah Annor, Value Based Purchasing, Statistical Research Specialist
Anna Lea Cothron, Systems Transformation Director
Hanna Arn, Assistant Director of System Transformation
Holly Martin, Director of Quality & Accountability
Betty Hammett, Compliance RN
Eli Dickinson, Q&A Statistical Research Specialist
Amanda Yanez, Assistant Director of Q &A
Kadija Kuykendall, Administrative Services Assistant 3
Don Smith, Executive Supports Director
Thomas Wood, Director of Communication
Lauren Rucker, Assistant Director of Training and Administration