LTSS Contact Information

Long-Term Services & Supports Help Desk: 1-877-224-0219

Long-Term Services & Supports Help Desk Email: LTC.Operations@tn.gov

TennCare's Main Line: 1-800-342-3145

Para información acerca de TennCare en español llame al 1-866-311-4290

LTSS Staff Contact Information

Katie Evans: Director of LTSS

Meghann Galland: Deputy Director of LTSS

    Kristeena Ashby: Deputy Director of LTSS Operations

    Dallas Dowell, Asst. Deputy, Business Operations

    Karen Gonzales, Asst. Deputy, Clinical Operations

    Erica Billingsley, Director of Business Process and Strategic Solutions

    Sandra Hughes, Dir. of Operational Innovation & Technology

    Melissa Simpson, Clinical Dir., PAE’s & PASRR’s

    Morgan Smith, Director of Operational Efficiency

    Tabitha Satterfield: Deputy Director of LTSS Programs and Contracts

    Shannon Nehus, Assistant Deputy of Programs

    Gary Smith, ECF Director

    Kathryn Snow, ECF Assistant Director

    Erika Parker, I/DD Director

    Ruth Givens, I/DD Nurse

      Kelly Kuhns, Employment Specialist

      Christy Freeman, Assistant Counsel

      Adoniram Jones, Director of Programs, Policy and Contracts

      West Imboden, Assistant Counsel, Policy Specialist

      Beth Ann Cartwright, Assistant Director of ID Services

      Emily Goolsby: Director of CHOICES

      Nancy Loftis as the Assistant Director of CHOICES

      Robert Marioni: Deputy Director of LTSS Data Management and Auditing

      Juan Gutierrez, Statistical Research Specialist

      Logan Crocker, Asst. Dir. Of Data Management

      Diane LaBarbera, Reporting Analyst

      Marico Andrews, Data Manager

      Katherine Hartley, Statistical Research Specialist

      Tatiana Nikitenko, Statistical Research Specialist

      Claude Jarrett, Manager of Audits

          Caitlin Rogers: Deputy Director of LTSS Quality and Innovation

          Kathleen Livingstone: Value-Based Purchasing Director, LTSS

          Elijah Annor, Value Based Purchasing, Statistical Research Specialist

          Anna Lea Cothron, Systems Transformation Director

          Hanna Arn, Assistant Director of System Transformation

            Betty Hammett, Compliance RN

            Eli Dickinson: Director of Quality, Accountability, & Evaluation

            Amanda Yanez, Director of QAI Policy, Planning, & Programs

            ChengCheng Zhou: Qualitative Research Analyst

            Kaitlin Ingle, Member Insights & Analytics Specialist

            Kristen Burton, QAI Admin Specialist

            Lynsey Auell, Assistant Director, LTSS Executive Supports

            Lindsey Smith, Executive Administrative Assistant