Carrier Network Updates
TriStar Health System and Parkridge Health System
Posted 6/30/2025
TriStar Health System, in middle TN, and Parkridge Health System, in the Chattanooga area, will potentially be leaving the Cigna Open Access Plus network effective Aug. 1, 2025. Cigna is working in good faith with TriStar Health System and Parkridge Health System to come to a new contract agreement to keep them in the Cigna OAP network. Letters from Cigna are scheduled to be mailed to impacted members on June 30, 2025. We will provide more information as the negotiations develop.
Impacted Facilities are listed below:
- TriStar Stonecrest Medical Center
- TriStar Skyline Medical Center
- TriStar Northcrest Medical Center
- TriStar Southern Hills Medical Center
- TriStar Horizon Medical Center
- TriStar Summit Medical Center
- TriStar Centennial Medical Center
- TriStar Ashland City Medical Center
- TriStar Hendersonville Medical Center
- Parkridge Medical Center
- Parkridge East Hospital
- Parkridge West Hospital
Ballad Health
Posted 6/30/2025
Ballad and Cigna have signed an extension agreement through July 16, 2025, for the LocalPlus and Cigna Open Access Plus networks to allow more time to finalize their new agreement and sign a contract. We expect the contract to be signed and finalized without member disruption.
Posted 4/10/2025
Ballad and Cigna have signed an extension agreement through June 15, 2025 for the LocalPlus and Cigna Open Access Plus networks to allow more time to finalize their new agreement and sign a contract. We expect the contract to be signed and finalized without member disruption.
Posted 2/27/2025
Ballad and Cigna have signed an extension agreement through March 31, 2025 for the LocalPlus and Cigna Open Access Plus networks. While Cigna and Ballad have an agreement the arbitration process is ongoing. We expect the contract to be signed and finalized without member disruption.
Posted 12/20/2024
Ballad Health and Cigna have reached an agreement and Ballad will remain in the Cigna LocalPlus and Cigna Open Access Plus networks. Cigna will be sending letters to impacted members notifying them of this agreement.
Posted 11/13/2024
Ballad Health will potentially be leaving the Cigna LocalPlus and Cigna Open Access Plus networks effective Jan. 1, 2025. Cigna and Ballad Health are continuing negotiations under the terms of the state’s Certificate of Public Advantage. Letters from Cigna are scheduled to be mailed to impacted members no later than Dec. 1, 2024 if an agreement or an extension has not been reached at that time. Benefits Administration will be sending notification the week of Nov. 4, 2024 to Cigna members in the following counties: Carter, Cocke, Greene, Hamblen, Hancock, Hawkins, Johnson, Sullivan, Unicoi, and Washington.