Non-Emergency Medical Transportation Benefit (NEMT)

NEMT Educational Video

News and Announcements

Schedule A Ride

Amerigroup Members should contact Tennessee Carriers to schedule.

1-866-680-0633 Where’s My Ride Option 5 and Spanish Option 2

Questions and Concerns contact Tennessee Carriers 1-901-795-7055 ext. 8625

BlueCare Members should contact Southeastrans to schedule

1-855-735-4660 Where’s My Ride Option 3 and Spanish Option 9

Trips Over 90 miles 1-800-468-9698

Questions and Concerns contact Southeastrans 1-423-607-5323 option 1-TN

TennCare Select Members should contact Southeastrans to schedule.

1-866-473-7565 Where’s My Ride Option 3 and Spanish Option 9

Trips Over 90 miles 1-800-263-5479

Questions and Concerns contact Southeastrans 1-423- 607-5323 option 1-TN

United Health Care Members should contact Tennessee Carriers to schedule.

1-866-405-0238 Where’s My Ride Option 5 and Spanish Option 2.

Questions and Concerns contact Tennessee Carriers 1-901-795-7055 ext. 8625

Rides are provided for any TennCare Member who does not have access to transportation. Transportation is available to any TennCare covered service. The ride must be scheduled with a 72-hour advanced notice of the Member’s appointment time. If adequate notice is not given by the Member, the NEMT Call Center will verify with the medical provider if the appointment is considered urgent. If urgency is confirmed, the trip will be scheduled with the appropriate method of transportation.