Skip to Main Content

Find COVID-19 Information and Resources
TennCare Information About Coronavirus

Civil Rights Compliance

Connections to CARE. Do you have needs in your life that are not being met? These needs can keep you from feeling well and living longer.

What do you need to reach your best life and health? Tell us!  Starting October 2, 2020, take the CARE survey at:

https://stateoftennessee-cvlyz.formstack.com/forms/hipaa_compliant_member_care_survey

Your answers will not have your name on them and will be combined with information from other community members.

By taking the survey, you’ll give us the information we need to understand what you need to get and stay healthy. Our goal is to help you and others:

C= Connect with community resources (like food pantries, housing help)

A= Act for better health by learning about your care needs

R= Reduce the stigma (shame or blame) often felt by those who need help 

E= Encouragement to take the steps needed for your best life

Thank you for caring about your health and your community!

 

Conexiones a CARE. ¿Tiene necesidades no satisfechas en su vida? Estas necesidades pueden impedir que se sienta bien y viva más tiempo.

¿Qué necesita para disfrutar de una vida y salud mejores? ¡Cuéntenos! A partir del 2 de octubre, complete la encuesta CARE en

https://stateoftennessee-cvlyz.formstack.com/forms/hipaa_compliant_member_care_survey_spanish

Sus respuestas no incluirán su nombre y se combinarán con la información de otros miembros de la comunidad.

Al completar la encuesta, nos dará la información que necesitamos para entender qué necesita para tener y mantener una buena salud. Nuestro objetivo es ayudarlo a usted y a otras personas a:

C= Conectarse con los recursos comunitarios (como bancos de alimentos, ayuda para la vivienda)

A= Actuar de una manera que le permita tener una mejor salud al informarse acerca de sus necesidades sanitarias.

R= Reducir el estigma (vergüenza o culpa) que con frecuencia sienten las personas que necesitan ayuda

E= Estímulo para tomar los pasos necesarios para disfrutar de una vida mejor

Gracias por preocuparse por su salud y su comunidad.

 

Federal and State laws do not allow TennCare to treat you differently because of your:

  • Race,
  • Color,
  • National Origin,
  • Disability,
  • Age,
  • Sex,
  • Religion, or
  • Any other Status/Group protected by law

Do you think you have been treated differently for these reasons?

You can learn more about reporting that you may have been treated differently by clicking on this link Civil Right Laws

It is simple and fast to file a discrimination complaint online.  To file a free an online complaint in English, presione aquí Español, Arabic: اﻟﻌربية

 

Do you need the TennCare Discrimination Complaint Form (English)  ?  Presione Aquí Spanish   Arabic: العربية

Find free resources (food and housing help):
Encuentre recursos gratis (ayuda de alimentación y vivienda) aquí:
在此处找到免费资源(食物和住宿帮助):
Tìm tài nguyên miễn phí (trợ giúp thực phẩm và nhà ở) tại đây:
ابحث عن الموارد المجانية (الطعام والمساعدات) هنا:

Community Resources

To Learn more about the 2018 CARE Survey Results and Social and Health Needs read our: CARE Action Plan

Physical health care? Call your Health Plan (MCO). For your Health Plan’s contact information click on this link: Managed Care Organizations

Transportation? Call your Health Plan (MCO).

Mental health care? Call your Health Plan (MCO).

Dental care? Call DentaQuest. Click on this link for DentaQuest’s website. Find out more about Dental Services.

Pharmacy? Call OptumRx: 800-424-5815.

Click on this link for the Know your Civil Rights Factsheet

For Race, Color, National Origin information click on this link for Title VI Facts

For Disability information click on this link for Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act Facts

Click on this link for Non-Discrimination and HIV/AIDS or Related Condition Facts

Click on this link for Age Discrimination Act Facts

For information about Effective Communication for Persons Who Are Deaf or Hard of Hearing clink on this link http://www.hhs.gov/civil-rights/for-individuals/disability/effective-communication/index.html