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Civil Rights Compliance

Federal and State laws do not allow TennCare to treat you differently because of your:

  • Race,
  • Color,
  • National Origin,
  • Disability,
  • Age,
  • Sex,
  • Religion, or
  • Any other Status/Group protected by law

Do you think you have been treated differently for these reasons?

You can learn more about reporting that you may have been treated differently by clicking on this link Civil Right Laws

Do you need the TennCare Discrimination Complaint Form (English)  ?  Presione Aquí Spanish  Arabic: العربية

Physical health care? Call your Health Plan (MCO). For your Health Plan’s contact information click on this link: Managed Care Organizations

Transportation? Call your Health Plan (MCO).

Mental health care? Call your Health Plan (MCO).

Dental care? Call DentaQuest. Click on this link for DentaQuest’s website. Find out more about Dental Services.

Pharmacy? Call Magellan. Click on this link for Magellan’s website or you can find out more about Pharmacy Services.

Click on this link for the Know your Civil Rights Factsheet 

For Race, Color, National Origin information click on this link for Title VI Facts 

For Disability information click on this link for Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act Facts

Click on this link for Non-Discrimination and HIV/AIDS or Related Condition Facts 

Click on this link for Age Discrimination Act Facts

For information about Effective Communication for Persons Who Are Deaf or Hard of Hearing clink on this link http://www.hhs.gov/civil-rights/for-individuals/disability/effective-communication/index.html