Civil Rights Compliance

Federal and State laws do not allow TennCare to treat you differently because of your:

  • Race,
  • Color,
  • National Origin,
  • Disability,
  • Age,
  • Sex,
  • Religion, or
  • Any other Status/Group protected by law

Do you think you have been treated differently for these reasons?

You can learn more about reporting that you may have been treated differently by clicking on this link Civil Right Laws Español

It is simple and fast to file a discrimination complaint online. To file a free an online complaint in English, presione aquí Español, Arabic: اﻟﻌربية

Do you need the TennCare Discrimination Complaint Form (English) Presione Aquí Spanish Arabic: العربية

Find free resources (food and housing help):
Encuentre recursos gratis (ayuda de alimentación y vivienda) aquí:
Tìm tài nguyên miễn phí (trợ giúp thực phẩm và nhà ở) tại đây:
ابحث عن الموارد المجانية (الطعام والمساعدات) هنا:

Community Resources

If your services been denied, delayed, reduced, suspended, or terminated? Besides filing a discrimination complaint, you can call TennCare Member Medical Appeals for free at 1-800-878-3192. They can help you with your problem OR help you file an appeal. An appeal is one way to fix problems with TennCare.

Click on this link for the Know your Civil Rights Factsheet

For Race, Color, National Origin information click on this link for Title VI Facts

For Disability information click on this link for Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act Facts

Click on this link for Non-Discrimination and HIV/AIDS or Related Condition Facts

Click on this link for Age Discrimination Act Facts

For information about Effective Communication for Persons Who Are Deaf or Hard of Hearing clink on this link