Skip to Main Content

Need Help? Call TennCare Connect at 855-259-0701

Members Contact Us

To get help applying for TennCare please visit How Do I Apply for TennCare? page.

TennCare Connect 855-259-0701

Call this number for general information regarding TennCare, including:

  • Applying for TennCare
  • Disenrollment & Benefit Changes
  • Reporting a change (such as a new address, or change in jobs)

TennCare Solutions 1-800-878-3192

Call this number to file an appeal about medical or prescription problems.

TennCare Advocacy Program 1-800-758-1638

Call this number if you need help with health care, mental health care, or drug or alcohol treatment or other TennCare problems.

TTY or TDD Phone Calls 1-877-779-3103

If you use a TTY or TDD machine, use this number. Call ONLY if you require this service.

If you speak a language other than English, help in your language is available for free.  This page tells you how to get help in a language other than English.

Spanish:                   Español

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 855-259-0701 (TTY: 1-800-848-0298).

Kurdish:                    کوردی 

ئاگاداری:  ئەگەر بە زمانی کوردی قەسە دەکەیت، خزمەتگوزاریەکانی یارمەتی زمان، بەخۆڕایی، بۆ تۆ بەردەستە.  پەیوەندی بە

1- 855-259-0701 (TTY (1-800-848-0298 بکە.

Arabic:                       العربية 

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 855-259-0701

(رقم هاتف الصم والبكم:1-800-848-0298).

Chinese:                   繁體中文 

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 855-259-0701

(TTY 1-800-848-0298)。

Vietnamese:             Tiếng Việt 

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số

855-259-0701 (TTY: 1-800-848-0298).

Korean:                     한국어 

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 

855-259-0701 (TTY: 1-800-848-0298)번으로 전화해 주십시오.

French:                     Français

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 855-259-0701 (ATS : 1-800-848-0298).

Amharic:                   አማርኛ 

ማስታወሻ:  የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 855-259-0701 (መስማት ለተሳናቸው: 1-800-848-0298).

Gujarati:                    ગુજરાતી

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  

855-259-0701 (TTY: 1-800-848-0298).

Laotian:                     ພາສາລາວ

ໂປດ​ຊາບ: ຖ້າ​ວ່າ ທ່ານ​ເວົ້າ​ພາ​ສາ ລາວ, ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ, ໂດຍບໍ່​ເສັຽ​ຄ່າ, ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ. ໂທ​ຣ 855-259-0701 (TTY: 1-800-848-0298).

German:                    Deutsch

ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 855-259-0701 (TTY: 1-800-848-0298).

Tagalog:                   Tagalog

PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 855-259-0701 (TTY: 1-800-848-0298).

Hindi:                         हिंदी

ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 855-259-0701 (TTY: 1-800-848-0298) पर कॉल करें।

Serbo-Croatian:      Srpsko-hrvatski 

OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 855-259-0701 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom:

1- 800-848-0298).

Russian:                   Русский 

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 855-259-0701 (телетайп: 1-800-848-0298).

Nepali:                       नेपाली

ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 855-259-0701 (टिटिवाइ: 1-800-848-0298) ।

Persian:                    فارسی

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با

855-259-0701 (TTY: 1-800-848-0298) تماس بگیرید.

If you are a TennCare enrollee or representative of a TennCare enrollee, enrollee record requests may be made to the TennCare Privacy Office, by faxing a Permission to Release Records  along with a letter of representation with a brief description of the type of records you are requesting.

Fax to: 615-532-7322

OR

Mail to: Bureau of TennCare
Attn: Privacy Office
310 Great Circle Road
Nashville, TN 37243

Please do not send personal information through email since it is not protected or secured.

Please see TennCare's Notice of Privacy Practices .

The State of Tennessee is required by federal and State law to seek reimbursement of medical assistance funds it has paid on behalf of TennCare enrollees from responsible or liable third parties. "Subrogation" is TennCare's right to be reimbursed any funds it has spent for medical care for a TennCare enrollee when an insurance company or another person owes money to the TennCare enrollee because of the injury or illness. Instructions to file a subrogation claim: TennCare Subrogation Interest Identification Inquiry .