Dental Services
Announcement to Members:
Starting November 1, 2025, RENAISSANCE will be the dental plan for all TennCare members.
What does this mean?
- Your dental care you can get is not changing.
- Your dental plan is changing. But your dental benefits are not ending.
- Your dentist may change.
How do you get care?
Before November 1, 2025, keep using the same dentist.
Starting November 1, 2025, you must go to a dentist that takes your new dental plan. Talk to your dentist. Ask if they take RENAISSANCE. If they do, you don’t have to change your dentist.
What if your dentist says they don't take RENAISSANCE? You can keep seeing them until October 31, 2025. But starting November 1, 2025 you will need to change your dentist.
Dental Contact Information
To learn how to apply or renew your dental benefits please contact TennCare Connect -
Customer Service:
855-259-0701
(Monday – Friday 7am to 5pm CT)
TTY or TTD devices only: 877-779-3103
Online Portal:
Member Resources:
For information regarding your dental benefits or your dental provider please contact Renaissance –
Customer Service:
866-864-2526 (from 7am to 5pm CT)
TTY 711
Online Portal:
Member Resources:
A Dental Home is a dentist—either a general dentist or a pediatric dentist—who provides ongoing dental care for you. This is the main dentist you will see for regular checkups, cleanings, and most dental treatments. If you need more advanced care, the Dental Home can refer you to a dental specialist.
As a Renaissance member, you are assigned a Dental Home. This is the dentist you will visit regularly. Your Dental Home will get to know your needs and help you maintain good oral health. It's important to return to the same Dental Home for each appointment to ensure consistent care.
Your Dental Home Will Provide:
- Complete dental care
- A personalized dental health plan
- Advice on growth and diet
- Guidance on proper oral hygiene
Healthy teeth and gums are essential for overall well-being. Regular dental checkups every six months help ensure a longer, healthier life.
For any questions regarding your dental benefits, you may contact Renaissance at 866-864-2526 or visit Renaissance’s website link: Member Resources.
If you have questions regarding your dental provider, you can visit Renaissance’s website link: Find a Dentist.
As a TennCare member you have access to virtual dental care – already included with your existing dental coverage.
- Experiencing a dental emergency
- Need access to a dentist after hours
- Consult with a dentist while traveling
- Book an appointment with an in-network dentist
For more information, visit Renaissance’s TeleDentistry website.
Dental care is very important for your child’s health and well-being! Comprehensive dental services are available to children as medically necessary and provided until they reach age 21. Parents are encouraged to bring their children in to see a dentist for routine care. Children should visit the dentist by their first birthday or with the eruption of their first tooth.
Covered Benefits include:
- Oral Health Screenings
- Examinations of the teeth & oral cavity
- X-rays & other diagnostic services
- Dental Cleanings
- Topical Fluoride
- Application of Dental Sealants
- Fillings & Crowns
- Braces*
- Root Canals & Extractions
- Gum health Services
- Oral Cancer Screenings
- Sedation
For more information, visit our Childrens Dental Covered Codes list.
*Orthodontic treatment (braces) is provided to children diagnosed with a handicapping malocclusion (definition is provided in the Rules of The Tennessee Department of Finance and Administration Bureau of TennCare). Even if your general dentist thinks braces would improve your child's smile, this is considered cosmetic treatment and is not paid for by TennCare.
For any questions regarding your child’s dental benefits, you may contact Renaissance at 866-864-2526 or visit Renaissance’s website link: Member Resources.
If you have questions regarding your child’s dental provider, you can visit Renaissance’s website link: Find a Dentist
CoverKids offers dental coverage for eligible children up to age 19. Benefit Levels for Group One Child and Group Two Child include low copays and out-of-pocket maximums. There are no copays for routine preventive services like oral exams, x-rays, and fluoride treatments. Additionally, there are no dollar limits on comprehensive care or orthodontics—any medically necessary treatments are fully covered.
Covered Benefits include:
- Oral Health Screenings
- Examinations of the teeth & oral cavity
- X-rays & other diagnostic services
- Dental Cleanings
- Topical Fluoride
- Application of Dental Sealants
- Fillings & Crowns
- Braces*
- Root Canals & Extractions
- Gum health Services
- Oral Cancer Screenings
- Sedation
For more information, visit our CoverKids Dental Covered Codes list.
*Orthodontic treatment (braces) is provided to children diagnosed with a handicapping malocclusion (definition is provided in the Rules of The Tennessee Department of Finance and Administration Bureau of TennCare). Even if your general dentist thinks braces would improve your child's smile, this is considered cosmetic treatment and is not paid for by TennCare.
For any questions regarding your child’s dental benefits, you may contact Renaissance at 866-864-2526 or visit Renaissance’s website link: Member Resources.
If you have questions regarding your child’s dental provider, you can visit Renaissance’s website link: Find a Dentist
All adult TennCare members have dental benefits at no cost to them for all medically necessary, covered dental benefits.
Covered Benefits include:
- Oral Health Screenings
- Examinations of the teeth & oral cavity
- X-rays & other diagnostic services
- Dental Cleanings
- Topical Fluoride
- Application of Dental Sealants
- Fillings & Crowns
- Root Canals & Extractions
- Gum health Services
- Oral Cancer Screenings
For more information, visit our Adult Dental Covered Codes list.
The adult pregnancy and postpartum dental benefit merged with the adult dental benefit on January 1, 2023. All adult members are now eligible for the same adult dental benefits and coverage. Members have access to all medically necessary, covered dental benefits.
For any questions regarding your dental benefits, you may contact Renaissance at 866-864-2526 or visit Renaissance’s website link: Member Resources.
If you have questions regarding your dental provider, you can visit Renaissance’s website link: Find a Dentist
January 1, 2023, dental services provided under the new Adult Dental Benefit no longer apply toward the member's HCBS cost cap or expenditure cap. Only dental services funded through the waiver—those not included in the Adult Dental Benefit—will count against the member’s cost or expenditure cap.
For any questions regarding your dental benefits, you may contact Renaissance at 866-864-2526 or visit Renaissance’s website link: Member Resources.
If you have questions regarding your dental provider, you can visit Renaissance’s website link: Find a Dentist
Adult pregnant and postpartum members receive the same benefits and coverage as all adult members. Members have access to all medically necessary, covered dental benefits.
For any questions regarding your dental benefits, you may contact Renaissance at 866-864-2526 or visit Renaissance’s website link: Member Resources.
If you have questions regarding your dental provider, you can visit Renaissance’s website link: Find a Dentist
Since 2001, the Tennessee Department of Health has maintained a grant agreement with TennCare to support oral disease prevention services for grade school children (K–8) in public schools. This program primarily targets schools where approximately 50% or more of the student population participates in the National School Lunch Program, indicating a high level of economic need.
Services provided under the grant include preventive dental care and education, as well as referral of underserved children with unmet dental needs to appropriate dental providers.
For more information, please visit the Tennessee Department of Health.
Starting November 1, 2025, Renaissance will manage your dental benefits instead of DentaQuest. In October, you will be getting a welcome letter from Renaissance. To get the letter, make sure your address is correct in your TennCare Connect account.
Yes. Renaissance will manage the dental health plan for all TennCare programs, including adults, children and adults with special needs. They can help you connect with dentists and services that meet the member’s dental health needs.
Our goal is to make sure you get the best quality care and service. We chose Renaissance based on their ability to improve health outcomes, customer service, and access to care.
It is like your TennCare health plan but for your dental health. They help manage your services, by working with dentists and other medical providers to give you the care you need.
No. You will still have the same dental benefits; you will just have a new dental plan. You do not need to sign up or reapply.
If your dentist is in Renaissance’s network, you can keep seeing them. If not, Renaissance will assign a dentist to you in your area. They can also help you find another dentist if you are not happy with your assigned dentist.
Starting November 1, 2025, call Renaissance at 866-864-2526 to make sure your dentist is in the new network. Or go to their Renaissance website and use the “Find a Dentist Tool”.
You may qualify for continuity of care. This means you may be able to keep seeing your current dentist or dental provider for a limited time. Call Renaissance at 866-864-2526 for help.
Call Renaissance at 866-864-2526 for more information or for help finding a dentist.
Call Renaissance at 866-864-2526. Or, go to Renaissance website and use the “Find a Dentist Tool”.
If you don’t get a letter from Renaissance by October 15, 2025, call them at 866-864-2526 for help. Make sure that TennCare has your correct address by calling TennCare Connect at 1-855-259-0701.
No. Keep using the same TennCare health plan ID card you have now from Wellpoint, BlueCare, UnitedHealthcare, or TennCare Select. Always bring your TennCare Member ID card when you see your dentist.
Call Renaissance at 866-864-2526. Or, go to Renaissance website and use the “Find a Dentist Tool”.
For more information on who qualifies for TennCare or to learn more about eligibility, please visit TennCare’s eligibility webpage.
For any questions regarding your dental benefits, you may contact Renaissance at 866-864-2526 or visit Renaissance’s website link: Member Resources.
If you have questions regarding your dental provider, you can visit Renaissance’s website link: Find a Dentist
Community Water Fluoridation
Teeth are made stronger and less likely to get cavities just by drinking tap water with fluoride. Fluoride is found naturally in soil, water, and food. Studies and research show that water with the right amount of fluoride has been proven safe and effective in preventing cavities in both children and adults. To learn more, please visit: TN Department of Health’s Community Water Fluoridation website.
Dental Sealants
Most cavities found in the teeth could have been prevented by using dental sealants. A dental sealant is a thin, protective coating applied to the grooves of the chewing surfaces of the back teeth to protect them from cavities. Ask your dentist about dental sealants at your next visit.
Silver Diamine Fluoride (SDF)
Did you know there is a new, quick, and easy way to stop cavities from getting bigger without shots or drills? Silver Diamine Fluoride (SDF) is an odorless, liquid applied directly to cavities with a small brush. The fluoride in SDF boosts tooth strength by demineralizing the enamel, or top layer of the tooth. Ask your dentist about Silver Diamine Fluoride at your next visit. Learn more at Center for Evidence Based Policy’s Silver Diamine Fluoride Patient Fact Sheet.
Age 1 Dental Visit
Many parents and caretakers don’t know that cavities can start early in the mouth of a baby. A cavity can start to develop shortly after the first tooth grows in and can spread quickly. The first dental exam is recommended when the first tooth grows in, or no later than the first birthday. Children should then go to the dentist twice a year after the first appointment.