VetraSpec Version 24.1 Release Update Toolbox

Tennessee VetraSpec site has been scheduled to receive the VetraSpec 24.1 update this Saturday, May 11.
Please be sure to review the following attached documents below:

  • The release notes detailing the changes and new features
  • The VA's official communication regarding the move from D2D to Benefits Claims
  • A user guide for Benefits Claims (available to those who currently have D2D access)
  • A user guide for the Custom Reports addon module (this is a paid module not available to all users)
  • Setting up your ID.Me account for work

As a reminder:

  • Please do not attempt to log in to the site on Saturday.
  • Be sure to clear your browser cache before logging in Monday morning.
  • This is a very important step; many of the post-update issues that users experience result from failure to clear the cache.
    Instructions for Firefox users (Check "Cached Web Content")
    Instructions for Chrome users (Choose "All Time" and check "Cached  images and files")
  • If you use another browser, check your browser's support site for instructions
  • If you experience any issues after the update, please contact FD-VetraSpecSupport@tylertech.com
    for assistance.

After logging in for the first time,

Please use the control panel to set up multi-factor authentication for your account.
This provides stronger protection for veteran information.

Benefits Intake Delays: A Message From the VA 09.2024

Many of you have reported that the VA is taking longer than normal to process forms and claims through the Benefits Intake API (Direct Submit in VetraSpec). We have submitted several tickets into the VA regarding this issue. The VA’s responded with the following information:

REMINDER: The VA has replaced D2D with Benefits Claims API

With the VA replacing D2D with the Benefits Claims API, Tyler will be removing D2D as an option in VetraSpec as of October 31, 2024. If you are currently using D2D, be sure to switch to Benefits Claims on the "Package This Claim" screen as soon as possible. Download this PDF to learn more from the VA.

NOTE: the VA API teams provided conflicting information about the extension date. It has been confirmed D2D will be no longer be available after October 31, 2024

RFI# 32300-01001

The State of Tennessee, Department of Veterans Services (known as DVS or Department) issues this Request for Information ("RFI") for the purpose of obtaining information regarding market solutions (products and services) that will allow DVS staff to understand and evaluate the range of options that supports a Veterans' benefits claims process, day-to-day cemetery operations as well as integrating a Veteran services coordination platform within the same system. This integration aims to improve the delivery of support and assistance to Veterans by streamlining access to resources and tailoring services based on individual needs.