For Members

Getting Help

If you need substance abuse treatment referrals, please refer to the Tennessee REDLINE.

If you are experiencing a mental health emergency, call now. Help is available 24 hours a day, 7 days a week.

Call or Text 988

Press 0 to speak to a counselor. You can also chat with 988lifeline.org.

The Statewide Crisis Line is also available at 855-CRISIS-1 (855-274-7471).

Covered Services

TennCare covers withdrawal management and treatment at the inpatient, residential, and outpatient levels for substance use disorder and opioid use disorder. To learn more, reach out to your health plan using the contact information below.

  • Wellpoint: 833-731-2147 
  • BlueCare: 1-800-468-9698
  • UnitedHealthcare: 1-800-690-1606

Managed Care Organization (MCO) Provider Directories

To find a provider, please use the provider directory below that corresponds to your managed care organization.