Weights & Measures Complaints
The Tennessee Department of Agriculture regulates commercial weighing and measuring devices to help ensure consumers receive accurate quantity and pricing in transactions. For complaints related to scales, fuel dispensers, price scanners, package quantity, or other Weights and Measures issues, please fill out the form linked below.
Have a Concern About a Price, Scale or Gas Pump?
The Tennessee Department of Agriculture’s Weights and Measures Program helps ensure consumers receive the correct amount of a product and are charged the correct price.
File a Weights and Measures Complaint If:
- Gas pumps: You believe a gas pump is not dispensing the correct amount of fuel or is charging an incorrect price.
- Store prices: An item scans at a higher price than advertised or displayed on the shelf.
- Scales: You believe a grocery store, recycling center or other business is using an inaccurate scale.
- Packaged products: You believe a packaged product contains less than the amount shown on its label.
- Other measurement issues: You believe a business is not providing the correct weight, measure or quantity of a product.
Is Your Complaint About the Quality of Gasoline or Diesel?
If your vehicle experienced problems after purchasing fuel, or you believe the fuel was contaminated, contained water or was the wrong type or grade, please visit our Fuel Quality Complaint Page instead.
Ready to Submit Your Complaint?
If your concern involves contaminated fuel, incorrect fuel grades or vehicle problems you believe were caused by fuel purchased at a station, use the link below.