Child Care Services

TDHS is upgrading!

To improve our systems, the Child Care Payment Assistance online application within the One DHS Customer Portal will be temporarily unavailable for approximately 12 days.  During this time, online features, such as checking case status and uploading documents will be available. 

Child Care Provider

Welcome to the Tennessee Department of Human Services, Child Care Services webpage. We are happy you are here!

Child Care Services is housed within the Division of Child Care and Community Services. Child Care Services plans, implements, and coordinates activities and programs to ensure quality, and the health and safety of children in licensed care.  Child Care Services includes Child and Adult Care Licensing, Pre-Licensure, Child Care Payment Assistance (Smart Steps and the Child Care Certificate Program), and a list of other partner programs.

DHS is committed to promoting early childhood environments that are safe, healthy, and educationally rich. 


Are you interested in becoming a Provider in the Child Care Certificate Program? We're recruiting! Click HERE to Learn More


Need help finding a child care agency near you?

Over the last few years, the Child and Adult Care Services Team has been on a transformation and modernization journey to improve the way services are provided to Tennesseans. As part of that journey, there is a new way to search the more than 2,000 licensed agencies serving Tennessee communities.  We will continue to improve and refine this tool over the coming months.  To find care near you, click the button below:


The Department of Human Services recently filed a Notice of Rulemaking Hearing for public hearings to be held on March 19, 2024, across the state and virtually regarding these changes and to accept public comments. Please see the below link to these rulemaking notices/filings for more information and locations for the hearings:


Report Child Care violations/complaints by calling the Child Care Complaint Hotline at 1-800-462-8261  

Have more questions? Contact a child care licensing office near you. Contact information can be found by clicking here.