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DHS Mission, Vision and Core Values

Over the past few years, the Tennessee Department of Human Services has been on a trajectory to connect more with customers, DHS employees, and all of our partners. We’ve reached many of our goals, and can truly say we’ve made our mission possible, but we aren't done yet! The video above touches on how we plan to continue transforming.

DHS Mission

To build strong families by connecting Tennesseans to employment, education and support services.

DHS Vision

To revolutionize the customer experience through innovation and a seamless network of services.

DHS Core Values

  • High Performance
  • Collaboration
  •  Continuous Improvement
  • A Shared Vision
  •  Customer-Centered Solutions