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Publications and Manuals

Adult Protective Services

APS Manual
APS Field Guide
Stopping abuse of the elderly and persons who have disabilities may start with you

Social Services Block Grant (SSBG)

Social Services Block Grant (SSBG) Policy and Procedures Manual

 

Child Care

Child Care Certificate Program Manual
Preface to Keeping Kids Safe/Personal Safety Curriculum
Kids Safe Personal Safety Curriculum
Parent’s Guide to Choosing Quality Care
Parent’s Handy Workbook for Choosing Quality Care
 

Child Support

Child Support Handbook - English
Child Support Handbook - Spanish

 

Families First (TANF)

Please note – Links to forms and collateral documents are for internal DHS use and are not publicly active.  You may contact the Families First (TANF) Program Staff (familiesfirst.dhs@tn.gov) for questions regarding Families First.

23.00  Families First Application Process
23.01  Families First Assistance Units
23.02  Families First Drug Testing
23.03  Impact of a Drug Felony Conviction on Receipt of Families First
23.04  Families First Technical Eligibility
23.05  Families First Resource Eligibility
23.06  Families First Income Eligibility
23.07  Families First Personal Responsibility Plans
23.08  Families First Immunizations and Health Checks
23.09  Families First School Attendance
23.10  Families First Child Support Cooperation
23.11  Families First Electronic Benefit Transaction Location Restrictions
23.20  Family Focused Solutions
23.21  Time Limits
23.22  Verification and Documentation
23.23  Families First Diversion Payments
23.24  Families First Work or Educational Activity
23.25  Families First Child Care
23.26  Families First Parental Involvement
23.27  Family Cap
23.28  Marriage During Receipt of Assistance
23.29  Families First Authorization and Case Management
23.30  MEU Referrals
23.31  Families First Overpayments and Underpayments

Welfare Policy Analysis (Center for Business and Economic Research @ UT)

 
Supplemental Nutrition Assistance Program - SNAP (formerly, food stamps)

TDHS is currently reviewing and revising its SNAP policies in order to simplify, streamline, and ensure the documents reflect our current best practice. While the initial policy review and revision is conducted, there may be some conflicts or incongruence between some portions of the policy manual and the new or revised policies. If you have questions related to SNAP policies please email SnapPolicy.DHS@tn.gov.

SNAP Policy Manual
24.00  Rights and Responsibilities of SNAP Applicants/Participants
24.01  SNAP General Administrative Procedures
24.02  SNAP Application Processing
24.03  SNAP Timeliness Standards
24.11  SNAP Work Requirements
24.12  SNAP Resources
24.13  SNAP Treatment of Resources

Rehabilitation Services

Disability Records Release Information
Disability Etiquette: Engaging People With Disabilities (courtesy of Tennessee Disability Coalition)
Tennessee Vocational Rehabilitation brochure
Tennessee Rehabilitation Centers: The Right People for the Right Jobs
Tennessee Rehabilitation Center @ Smyrna brochure

 
Legal and Compliance

Your Rights Under Title VI brochure - English
Sus derechos segú n el Tí tulo VI brochure - Spanish
 

Program Integrity

Fraud, The LAW and YOU

 

TennCare

TennCare Policy Manuals (TennCare website)