Disaster Related Emergency Assistance
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USDA Approves Automatic Replacement SNAP Benefits for Shelby County Residents in Certain Zip Codes Impacted by August 22 Severe Weather Event
TDHS will issue automatic Replacement SNAP beginning September 4, 2026 to eligible SNAP households included in zip codes 38004, 38108, 38111, 38115, 38116, 38119, 38126, and 38141.
The automatic replacement benefits are intended to assist SNAP households that may have experienced food loss due to prolonged power outages or household misfortune resulting from the severe weather.
The amount of replacement SNAP benefits eligible households will receive will be based on the date their August 2026 SNAP benefit was issued, according to the following schedule:
This automatic replacement process will help SNAP households impacted by the severe weather to receive replacement benefits without taking any additional action. The process is designed to help provide replacement assistance to affected households more efficiently and timely. Automatic Replacement SNAP benefits will be issued to SNAP households on their existing EBT card for those who qualify.
SNAP households that have already received replacement benefits based on a signed affidavit of loss will be excluded from the automatic mass replacement process.
If a SNAP household submits an affidavit after receiving an automatic replacement and requests an amount greater than the automatic replacement amount received, the household may be eligible to receive only the difference between the requested amount and the amount previously replaced. Replacement benefits cannot exceed the household’s maximum monthly SNAP allotment.
Don’t live in the identified zip codes?
SNAP households outside of the identified zip codes that have experienced food loss due to the severe weather may request replacement SNAP benefits. Replacement SNAP affidavits related to this severe weather event will be accepted through September 11. SNAP Households may submit a request through the One DHS Customer Portal.
Replacement SNAP Benefits (for existing SNAP recipients):
The Tennessee Department of Human Services is prepared to provide replacement Supplemental Nutrition Assistance Program benefits to current SNAP households who suffered losses due to severe weather which may have caused power outages or a household misfortune.
These replacement benefits are available for existing SNAP recipients who:
- Lost food due to a power outage of 12 hours or more
- Lost food due to a household misfortune
Individuals requesting replacement benefits need to sign an affidavit and send it to TDHS using the Upload Documents option, within the One DHS Customer Portal. New to the One DHS Customer Portal? View the instructions on how to set up an account and link your case. Once your account is set up and case linked, you may submit a Affidavit Request for SNAP Replacement Benefits.
Affidavit Request for SNAP Replacement Due to Power Outage (HS-3003)
Affidavit Request for SNAP replacement Due to Power Outage (HS-3003) Spanish
Affidavit Request for SNAP Replacement Due to Power Outage (HS-3003) Arabic
Affidavit Request for SNAP Replacement Due to Power Outage (HS-3003) Somali
Affidavit Request for SNAP Replacement Due to Power Outage (HS-3003) Swahili
SNAP recipients must request replacement benefits within 10 (ten) calendar days of experiencing food loss. Once approved, SNAP replacement benefits are issued on the current recipient’s EBT card. Replacement SNAP benefits will be authorized for the value of the loss only and can’t exceed the current month’s allotment.
How to Submit Your Affidavit for Replacement SNAP
The easiest way to submit a SNAP Replacement Affidavit is through the One DHS Customer Portal. After you log into the portal, use the “Upload Documents” option to upload your signed affidavit. When uploading your affidavit on the Customer Portal, select "Affidavit Request for SNAP Replacements" as the Document Type.
TDHS also accepts SNAP replacement affidavits by fax, mail, drop box, and in-office submission. To find county office information, visit the Family Assistance Office Locator web page.
Preventing, Reporting and Stopping EBT Theft and Fraud
The Tennessee Department of Human Services (TDHS) is here to ensure Tennesseans have the tools they need to become financially stable and uses Electronic Benefit Transfer (EBT) cards to deliver benefits. Unfortunately, some criminals are willing to use card skimming and other tactics to steal aid meant to help families on their way to financial stability. Customers and businesses that use and accept benefits using EBT cards are strongly encouraged to review preventative measures and reporting practices to stop the theft of benefits. To learn more information on how to prevent, report and stop EBT theft and fraud visit the Do You Suspect Fraud web page.