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Division of Appeals and Hearings

Our Mission

To deliver G.R.E.AT. customer service through efficient processing and timely resolution of appeals in order to provide due process to all appellants.

Welcome from the Assistant Commissioner 

Welcome to the Department of Human Services Division of Appeals and Hearings.  The Division impartially resolves disputes between the Department and its clients.  The Division handles appeals for all programs administered by the Department of Human Services, including SNAP (formerly known as Food Stamps), Families First, Child Support, and Vocational Rehabilitation. 

We are committed to fairly and timely resolving each appeal while ensuring due process and maintaining the highest quality of communication possible.

Thank you for the opportunity to serve you.

Barbara Broersma
Assistant Commissioner, Appeals and Hearings