Operator Certification and Renewal
How to Apply for an Operator Certification Exam:
- Download and submit the Application for Certificate of Competency (CN-0704) sixty days before the scheduled examination date.
- Mail application, proof of education, proof of citizenship, and all other supporting documentation with the $100.00 application fee to:
Julian R. Fleming Training Center
2022 Blanton Drive
Murfreesboro, TN 37129
- Make check or money order payable to Treasurer, State of Tennessee
- Applications can not be accepted via email or fax.
- Submitted applications must be the original, signed form and not a scanned copy.
Certification Exam Dates and Locations
Fall 2024
Application Deadline: Postmarked by August 3, 2024
Board Meeting: September 12, 2024
Applications must include proof of completion or enrollment for required Board Sanctioned Training after two (2) failed exam attempts, where necessary or they will be considered incomplete and denied.
- 0400-49-01-.02-(9)
The examination testing window will begin September 30, 2024 and continue through November 22, 2024.
Location: Computer Based Testing Only
Spring 2025
Application Deadline: Postmarked by March 1, 2025
Board Meeting: April 3, 2025
Applications must include proof of completion or enrollment for required Board Sanctioned Training after two (2) failed exam attempts, where necessary or they will be considered incomplete and denied.
- 0400-49-01-.02-(9)
The examination testing window will begin April 28, 2025 and continue through June 27, 2025
Location: Computer Based Testing Only
Fall 2025
Application Deadline: Postmarked by August 9, 2025
Board Meeting: September 11, 2025
Applications must include proof of completion or enrollment for required Board Sanctioned Training after two (2) failed exam attempts, where necessary or they will be considered incomplete and denied.
- 0400-49-01-.02-(9)
The examination testing window will begin September 29, 2025 and continue through November 21, 2025
Location: Computer Based Testing Only
Electronic Exam Information
The Water and Wastewater Operator Certification Board only offers computer-based certification examinations.
Exams are administered at one of the Computer Based Test (CBT) Exam Centers owned and operated by PSI. Once an applicant is approved by the Board to take the exam, PSI will notify the applicant directly by e-mail.
You must provide a valid e-mail address on your application to receive notification with instructions on how to schedule your exam.
- View the PSI Test Center Experience Video
- View the PSI Candidate Handbook
- View PSI Test Center Closures
To view available test dates and times, visit the PSI webpage dedicated to the Tennessee Water and Wastewater Operator Certification Board.
- Select your exam type
- Select the "Continue" button pictured in the image to the right
- Enter your City or postal code into the search bar and choose the correct information that populates
- Select the "Find" button
- Select "View available time slots" under the location you choose
You can now navigate the calendar for that location. Available times will display for the selected date.
Operator Certification Renewal
Each certificate expires on December 31st and is renewed annually. A renewal application is sent to the operator's mailing address each December.
Due dates for returning the renewal application and fees are as follows:
Discounted annual renewal fee for each operator certificate
Payment prior to February 1
Standard annual renewal fee for each operator certificate:
$100 - Payment from February 1 through June 30.
FTC Public Portal to pay annual renewal fees online and view your certificate(s) information.
Continuing Education Information
Completion of the required number of continuing education hours every three years is required to maintain certification
Please submit documentation of course completion in one of the following ways:
- Online: TDEC Customer Account
- Email: FTCOperator.Renewal@tn.gov
- Mail:
2022 Blanton Dr.
Murfreesboro, TN 37129
View the status of your continuing education expiration date(s) online!
Tennessee's Rules Governing Water and Wastewater Operator Certification
Tennessee offers 14 types of Water and Wastewater Operator Certifications:
- certain experience requirements
- a high school education or equivalent, and
- a score of 70% or higher on the certification examination
Most Recent Revisions:
0400-49-01-.02
(9)
(a) Any person seeking to apply to sit for a Grade III or Grade IV examination who failed to achieve a satisfactory score on two previous examinations for the same operator classification for which the person is seeking to apply shall complete 30 hours of Board-sanctioned comprehensive training before the Board will consider the application.
(b) A person seeking to apply to sit for a Grade I or Grade II examination who failed to achieve a satisfactory score on two previous examinations for the same operator classification for which the person is seeking to apply shall complete 18 hours of Board-sanctioned comprehensive training before the Board will consider the application.
(c) A person seeking to apply to sit for a Small Water Systems or a Biological/Natural Systems examination who failed to achieve a satisfactory score on two previous examinations for the same operator classification for which the person is seeking to apply shall complete 18 hours of Board-sanctioned comprehensive training before the Board will consider the application.
0400-49-01-.10
(5) A certified operator shall only receive credit for a continuing education course that is completed in its entirety. A certified operator attending the same continuing education course more than once in two consecutive continuing education periods shall only receive credit for the operator’s first attendance.
Fleming Training Center Public Dataviewers
As part of our effort to assist essential drinking water and wastewater utilities and systems in Tennessee during the COVID-19 pandemic, a current listing of all certified water and wastewater operators is now available through the Fleming Training Center's Dataviewer application. The listing of Tennessee Certified Water and Wastewater Operators can be filtered and searched to identify individuals from different areas in order to provide additional operator support should a utility or system experience a workforce shortage due to COVID-19.
TDEC manages a variety of critical work through active databases. To promote greater transparency, accountability, and wider access to public information, the department makes interfaces, called dataviewers, available to the public on our website. Dataviewers reflect overnight updates to our agency’s consolidated state databases. Information in this dynamic database is constantly changing as records are updated daily. Any changes made to the database should be available to the dataviewer the next day. TDEC has developed a dataviewer for the Fleming Training Center to help our customers view active and inactive backflow prevention assembly testers, and certified water and wastewater operators.
Contact Information
Terry Highsmith | Certification Coordinator
(615) 898-6504
Terry.Highsmith@tn.gov
Reanna Harron | Certification Admin
(615) 898-6501
Reanna.Harron@tn.gov
Carl Hollis | CEU Coordinator
(615) 898-6502
Carl.Hollis@tn.gov
Location Information
Monday - Friday
8:00 AM - 4:30 PM CST
2022 Blanton Dr.
Murfreesboro, TN 37129
(615) 898-8090
FTCOperator.Renewal@tn.gov
This Page Last Updated: October 1, 2024 at 1:01 PM