LTSS Contact Information
Long-Term Services & Supports Help Desk: 1-877-224-0219
Long-Term Services & Supports Help Desk Email: LTC.Operations@tn.gov
TennCare's Main Line: 1-800-342-3145
Para información acerca de TennCare en español llame al 1-866-311-4290
LTSS Staff Contact Information
Katie Evans: Director of LTSS
Kristeena Ashby: Deputy Director of LTSS Operations
Dallas Dowell, Asst. Deputy, Business Operations
Karen Gonzales, Asst. Deputy, Clinical Operations
Erica Billingsley, Director of Business Process and Strategic Solutions
Sandra Hughes, Dir. of Operational Innovation & Technology
Melissa Simpson, Clinical Dir., PAE’s & PASRR’s
Morgan Smith, Director of Operational Efficiency
Tabitha Satterfield: Deputy Director of LTSS Programs and Contracts
Emily Goolsby, Assistant Deputy of Programs
Gary Smith, ECF Director
Hanna Arn, ECF Assistant Director
Erika Parker, I/DD Director
Ruth Givens, I/DD Nurse
Kelly Kuhns, Employment Specialist
Policy Specialist: Vacant
Adoniram Jones, Director of Programs, Policy and Contracts
Beth Ann Cartwright, Assistant Director of ID Services
Director of CHOICES: Vacant
Aidan Donahue, Assistant Director of CHOICES
Deputy Director of LTSS Data Management and Auditing: Vacant
Juan Gutierrez, Statistical Research Specialist
Logan Crocker, Asst. Dir. Of Data Management
Diane LaBarbera, Reporting Analyst
Marico Andrews, Data Manager
Katherine Hartley, Statistical Research Specialist
Tatiana Nikitenko, Statistical Research Specialist
Caitlin Rogers: Deputy Director of LTSS Quality and Innovation
Kathleen Livingstone: Value-Based Purchasing Director, LTSS
Elijah Annor, Value Based Purchasing, Statistical Research Specialist
Anna Lea Cothron, Systems Transformation Director
Betty Hammett, Compliance RN
Eli Dickinson: Director of Quality, Accountability, & Evaluation
Amanda Yanez, Director of QAI Policy, Planning, & Programs
ChengCheng Zhou: Qualitative Research Analyst
Kaitlin Ingle, Member Insights & Analytics Specialist
Kristen Burton, QAI Admin Specialist
Brittany Benderman, LTSS Audits Manager
Lynsey Auell, Assistant Director, LTSS Executive Supports
Lindsey Smith, Executive Administrative Assistant
Nancy Loftis, Project Management Specialist