Operator Certification and Renewal

How to Apply for an Operator Certification Exam:

• Download and submit the Application for Certificate of Competency (CN-0704) sixty days before the scheduled examination date.
• Mail application, proof of education, proof of citizenship, and all other supporting documentation with the $100.00 application fee to:

• Make check or money order payable to Treasurer, State of Tennessee
• Applications can not be accepted via email or fax. 
• Submitted applications must be the original, signed form and not a scanned copy.

Certification Exam Resources

Certification Exam Dates and Locations:

Spring 2024

• Application Deadline: Postmarked by March 2, 2024
• Board Meeting: March 28-29, 2024
• Applications must include proof of completion or enrollment for required Board Sanctioned Training after two (2) failed exam attempts, where necessary or they will be considered incomplete and denied.
  - 0400-49-01-.02-(9)
• The examination testing window will begin April 29, 2024 and continue through June 28, 2024.
• Location: Computer Based Testing Only

Fall 2024

• Application Deadline: Postmarked by August 3, 2024
• Board Meeting: September 12-13, 2024
• Applications must include proof of completion or enrollment for required Board Sanctioned Training after two (2) failed exam attempts, where necessary or they will be considered incomplete and denied.
  - 0400-49-01-.02-(9)
• The examination testing window will begin September 30, 2024 and continue through November 28, 2024.
• Location: Computer Based Testing Only

Electronic Exam Information

• The Water and Wastewater Operator Certification Board only offers computer-based certification examinations.
  
• Tennessee operator exams are administered at one of the Computer Based Test (CBT) Exam Centers owned and operated by PSI/AMP. Once an applicant is approved to take the exam, PSI/AMP will notify the applicant directly by e-mail. Please provide a valid e-mail address on your application so that you will receive a prompt notification with directions on how to schedule your exam.
• View the PSI Candidate Services page
• Available testing locations
• View the PSI Candidate Handbook
• Computer-based testing will have an additional cost to PSI/AMP once the applicant is approved to take the exam. 

Operator Certification Renewal

Each certificate expires on December 31st and is renewed annually. A renewal application is sent to the operator's mailing address each December. The due dates for returning the renewal application and fees are as follows:

• Discount annual renewal fee for each operator certificate:
  • $50 - Payment prior to February 1
• Standard annual renewal fee for each operator certificate:
  • $100 - Payment from February 1 through June 30.
• FTC Public Portal to pay annual renewal fees online and view your certificate(s) information.

Fleming Training Center Public Dataviewers

As part of our effort to assist essential drinking water and wastewater utilities and systems in Tennessee during the COVID-19 pandemic, a current listing of all certified water and wastewater operators is now available through the Fleming Training Center's Dataviewer application.  The listing of Tennessee Certified Water and Wastewater Operators can be filtered and searched to identify individuals from different areas in order to provide additional operator support should a utility or system experience a workforce shortage due to COVID-19.

TDEC manages a variety of critical work through active databases. To promote greater transparency, accountability, and wider access to public information, the department makes interfaces, called dataviewers, available to the public on our website. Dataviewers reflect overnight updates to our agency’s consolidated state databases. Information in this dynamic database is constantly changing as records are updated daily. Any changes made to the database should be available to the dataviewer the next day. TDEC has developed a dataviewer for the Fleming Training Center to help our customers view active and inactive backflow prevention assembly testers, and certified water and wastewater operators.