Information & Assistance (I&A)

The Information and Assistance (I&A) program is a way to connect individuals and family caregivers to available services and programs.

I&A specialists, at the local Area Agency on Aging and Disability help a caller determine what they need, then find the best way to get help. These specialists are trained to establish whether a caller may be eligible for certain programs, to help in crisis situations, and to provide extra help when needed.  

Information & Assistance is available by calling  1-866-836-6678 or emailing dda.aging@tn.gov. Additional information on available services can be found in the Resources section of this website.  

DDA’s Information and Assistance program is established by the Older Americans Act and guided by the Department of Health and Human Services.