District Long-Term Care Ombudsman

Regions Counties Served

First Tennessee (District 1)

Karrie Erick
District Long-Term Care Ombudsman
First Tennessee Development District
Area Agency on Aging and Disability
3211 N. Roan Street
Johnson City, TN 37601
Ph: (423) 979-2599
Fax: (423) 926-8291
Email: kerick@ftaaad.org

Website: https://www.ftaaad.org/ltc-ombudsman

 • Carter
• Greene
• Hancock
• Hawkins
• Johnson
• Sullivan
• Unicoi
• Washington

East Tennessee (District 2)

L. Thomas Kahler
East TN Human Resource Agency
9111 Cross Park Drive, Suite D-100
Knoxville, TN 37923-4517
Tel:  865-691-2551 ext. 4223
Fax:  865-531-7216
Email: tkahler@ethra.org

Website: https://www.ethra.org/programs/19/long-term-care-ombudsman-program/

 • Anderson
• Blount
• Campbell
• Claiborne
• Cocke
• Grainger
• Hamblen
• Jefferson
• Knox
• Loudon
• Monroe
• Morgan
• Roane
• Scott
• Sevier
• Union

Southeast Tennessee (District 3)

Mary Beth Lester
Partnership for Families, Children & Adults
5600 Brainerd Rd., Suite B24
Chattanooga, TN 37411-5347
Tel:   423-755-2877
Fax:  423-755-2755
Email: MLester@partnershipfca.com

Website: https://www.partnershipfca.com/long-term-care-ombudsman

 • Bledsoe
• Bradley
• Grundy
• Hamilton
• McMinn
• Marion
• Meigs
• Polk
• Rhea
• Sequatchie

Upper Cumberland (District 4)

Tracie Long
Aging Services for the Upper Cumberland, Inc.
580 South Willow Ave. Suite B
Cookeville, TN 38506-4194
Tel:   931-432-4210
Fax:  931-432-6010
Email: ombud@twlakes.net

Website: https://ucdd.org/aaad/legal-assistance-ombudsman/

 • Cannon
• Clay
• Cumberland
• DeKalb
• Fentress
• Jackson
• Macon
• Overton
• Pickett
• Putnam
• Smith
• Van Buren
• Warren
• White

Greater Nashville (District 5)

Melinda Lunday 
Tel: 615-850-3918 
mlunday@mchra.com

Mid-Cumberland Human Resource Agency
1101 Kermit Drive, Suite 300
Nashville, TN 37217-5109
Tel: 615-840-9311
Fax: 615-833-2585

Website: https://www.mchra.com/ombudsman

 • Cheatham
• Davidson
• Dickson
• Houston
• Humphreys
• Montgomery
• Robertson
• Rutherford
• Stewart
• Sumner
• Trousdale
• Williamson
• Wilson

South Central Area Agency on Aging and Disability 
(District 6)

Terri Pickford
South Central Area Agency on Aging and Disability 
101 Sam Watkins Blvd. 
Mt. Pleasant, TN 38474-4024
Tel:   931-379-2926
Email: tpickford@sctdd.org

Website: https://www.sctdd.org/aging-and-disability/

 • Bedford
• Coffee
• Franklin
• Giles
• Hickman
• Lawrence
• Lewis
• Lincoln
• Marshall
• Maury
• Moore
• Perry
• Wayne

 

Northwest (District 7)

Angela Ray
Northwest Area Agency on Aging & Disability
124 Weldon Dr., Martin TN 38237
Tel: 731-514-3983
Email: Angela.ray@nwtdd.org

Website: https://nwtdd.org/nwtdd/aaad/

 • Benton
• Carroll
• Crockett
• Dyer
• Gibson
• Henry
• Lake
• Obion
• Weakley

Southwest (District 8)

Norma Bell
Southwest TN Area Agency on Aging and Disability
102 East College St.
Jackson, TN 38301-6202
Tel: 731-668-6411
Fax: 731-668-6444
Email: nbell@swtdd.org

Website: https://swtdd.org/aging-disability/#programs

 • Chester
• Decatur
• Hardeman
• Hardin
• Haywood
• Henderson
• McNairy
• Madison

Memphis Delta (District 9)

Zev Samuels
Tel: 901-529-4565
Email: zsamuels@mifa.org

Carlos Royston
Tel: 901-529-4562
Email: croyston@mifa.org

Metropolitan Inter-Faith Assoc.
910 Vance Avenue
Memphis, TN 38126-2911

Website: https://www.mifa.org/seniors

 • Fayette
• Lauderdale
• Shelby
• Tipton

State Long-Term Care Ombudsman

Teresa Teeple
State Long-Term Care Ombudsman
Tennessee Commission on Aging and Disability
Andrew Jackson Building, 9th Floor
502 Deaderick Street
Nashville, TN 37243-0860
Tel: 615-253-5412
Fax: 615-741-3309
Toll Free: 877-236-0013
TDD: 615-532-3893
Email: teresa.teeple@tn.gov