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Child Safety Training


The Office of Child Safety provides training for the Child Abuse Hotline and Child Protection Services Investigation employees. The Academies also offer training to Child Protective Investigation Team partners.

The CPS Investigator Training Academy is a non-consecutive three-week program focusing on how to conduct thorough investigations. All DCS CPS Investigators will graduate from this Academy.

To ensure the Academy meets the needs of the Investigators, the Tennessee Bureau of Investigation spent time shadowing the Department of Children's Services' Investigators in both urban and rural regions across Tennessee. The courses are based on best practice and will provide Investigators with the knowledge and tools to do their job efficiently and effectively.

The Department believes partnerships play a vital role in protecting children, developing youth, strengthening families, and building safe communities. Partners who train together build stronger partnerships and allow the Department to reach and maintain this mission. During each group of the academy the Department reserves spots for Child Protective Investigation Team partners to participate alongside CPS investigations staff.


Course Descriptions  

The CPS Investigator Post Academy is designed to supplement and build on skills learned during the three week CPS Investigator Training Academy. The CPS Investigator Post Academy is a five-day training program provided in three areas of the state:  Jackson, Knoxville and Nashville. Courses were selected based on feedback from CPS investigators across Tennessee. 

We strongly encourage CPS investigators and Child Protective Investigation Team partners to train together and reserve spots during each session for CPIT partners.

Course Descriptions


The Office of Child Safety encourages all staff to attend specialty training opportunities on an ongoing basis. Each fiscal year all Office of Child Safety staff must complete a designated number of Continuing Investigations Units to maintain and improve practice.

The Training Catalog outlines requirements and specialty training opportunities for Child Abuse Hotline and Child Protection Services employees. Office of Child Safety employees may attend training opportunities that are not included in the catalog. However, pre-approval must be obtained using the CIU application.

CIU Requirements

OCS Training Catalog

CIU Application

There are many online training resources CPS staff may find helpful. Webinars may be completed, but pre-approval  must be obtained using the CIU application.

Webinar Training Resources

The Office of Child Safety continuously looks for new and innovative training opportunities for all staff. If you have a training opportunity you would like to share, or have questions about current training programs, please email the Director of Training and Development Michelle Hengelbrok