Licensed Facilities

TN Department of Mental Health & Substance Abuse Services

The Office of Licensure is responsible for protecting Tennesseans who receive mental health, substance abuse, and personal support services.

The Office of Licensure:

  • Conducts unannounced inspections and follow-ups of licensed facilities and services
  • Conducts investigations of licensed, and unlicensed, service providers following reports of inadequate care or violation of rules
  • Maintains files and records on all alcohol and drug/mental health facilities and personal support service agencies across Tennessee
  • Provides consultation and technical assistance to licensed providers and individuals/entities seeking information to become a licensed provider
  • Works to protect your interests against unlicensed service providers

Licensure Portal: https://www.tn.gov/behavioral-health/licensing/find-a-licensed-facility-or-service.html

Contacts: Daniel Giannotti Daniel.Giannotti@tn.gov – Director for Licensure

 

Department of Intellectual and Developmental Disabilities

The DIDD Office of Risk Management and Licensure functions to protect the interest of tax-paying citizens against unlicensed service providers, unsafe environments, inadequate education and training of personnel, physical and mental abuse and any unscrupulous acts deemed detrimental to the treatment and general welfare of persons with intellectual and developmental disabilities. This also includes those in need of personal support services.

Operating out of three regional offices -one in each grand region of the state, licensure staff:

  • Conduct unannounced inspections and follow-up inspections of licensed facilities
  • Develop the supporting documents needed to issue licenses
  • Ensure reports of abuse and deficiency in operation of a facility or service are investigated
  • Maintain current files and appropriate records for all facilities and services licensed by the department
  • Provide consultation and technical assistance as needed to licensed and proposed programs

Licensure Inquiry Portal: https://apps.didd.tn.gov/Licensure/Inquiry.aspx?RPT=DIDD%20License%20Inquiry

Contact: Daven N. Harrell Daven.N.Harrell@tn.gov – Director, Office of Risk Management & Licensure

 

Tennessee Department of Health

The Office of Health Care Facilities is responsible for ensuring quality of care in hospitals, nursing homes, ambulatory surgical treatment centers, and other kinds of health care facilities in Tennessee. The Office licenses and/or certifies 21 types of health care facilities, including laboratories.

The Office also conducts state licensure and/or federal certification surveys annually for participation in the Medicare and Medicaid programs, and is responsible for the investigation of all facility complaints received, and the issuance and collection of state and /or federal civil monetary penalties.  Facility surveys and complaint investigations are coordinated and conducted from our three regional offices located in Jackson, Nashville, and Knoxville.

Licensure Portal: https://apps.health.tn.gov/FacilityListings

Contact: Sarah E. Harvey Sarah.E.Harvey@tn.gov – Director, Office of Health Care Facilities

 

Department of Human Services

Adult Day Services

Adult day services centers are designed to maintain or restore each participant’s optimal capacity for self-care through medical or social services. Adult day services centers provide a place that will help participants to avoid feeling isolated or lonely and helps family caregivers take some time to rest and care for themselves. This program is funded through the Social Services Block Grant. Adult day service centers providing care to 5 or more people are required to obtain a license by the Tennessee Department of Human Services (TDHS) and adhere to licensing requirements.

Website: https://www.tn.gov/humanservices/adults/adult-day-services.html

Contact information: AdultDayServices.DHS@tn.gov