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State Health Insurance Assistance Program (SHIP) for Medicare Participants

Call us toll free at 1-877-801-0044.

We provide counseling and assistance, and the best part is that it's free and objective! We represent you, not insurance companies. We can help with Medicare and other related health insurance questions.

For more information on SHIP, visit Tennessee Medicare Assistance, or check our event pages (one each for East, Middle, and West Tennessee) for upcoming educational and counseling events in your area. You can also email us at or find a counseling site close to home using our interactive map.

Medicare Tips

Protect your health with Medicare’s preventive benefits. Sign up at to track the preventive benefits you have used each year and remind you of benefits for which you are eligible. Visit for valuable benefit information. Here are a few highlights of the website: 

Medicare Prescription Drug Plan Finder
An interactive tool that allows you to narrow your search for a Medicare prescription drug plan based on your personal preferences such as cost, drugs covered, and participating pharmacies. 

Need help paying for your prescription drugs? You may be able to get extra help to pay for the premiums, annual deductible, and co-payments related to the Medicare Prescription Drug program. However, you must be enrolled in a Medicare Prescription Drug plan to receive this additional help. Call SHIP today to learn more. Forms, Help, and Resources

Centers for Medicare and Medicaid Services: Regulations and Guidance

Medicare Consumers and the Affordable Healthcare Act

If you have Medicare, you do not need to purchase health insurance through the Marketplace. Your Medicare coverage, whether received through a Medicare Advantage plan or through original Medicare, isn't changing because of the Affordable Care Act and the Marketplaces. You will still need to review your Medicare coverage during the Annual Enrollment Period, October 15-December 7th for your 2014 coverage. TN SHIP is available to help you compare plans available in your area. 

Call 1-877-801-0044 for help. You should also consider signing up for important email messages from SHIP. It only takes a few easy steps to stay informed.

SHIP from State to State

Free, unbiased Medicare counseling is provided under a variety of names throughout the country. Tennessee's program is known as TN SHIP, or just SHIP, but the same or similar programs exist under other names in other parts of the country. For example, California calls its program the California Health Insurance Counseling & Advocacy Program, or HICAP. A list of programs and their contact information by state is available in a PDF format.


Looking for a meaningful, fulfilling volunteer opportunity with the aging and disabled population? TN SHIP has volunteer opportunities for you to assist consumers with understanding their Medicare and Medicaid benefits. Training is available across the state. Email us at for more information.