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Know Your Benefits

Employees who have suffered a compensable injury, meaning that the authorized treating physician has determined it to be work-related, may be entitled to receive the medical and wage replacement benefits as prescribed by the Tennessee Workers’ Compensation Law.  Workers’ Compensation benefits are not provided by this Bureau.  Instead, they are provided by employers through their insurance providers or third party administrators (TPAs).  

There are two main types of benefits:

  • Medical care for work-related injuries and illnesses; and,
  • Partial wage replacement for employees who:
    • Are unable to work; or
    • Continue to work but earn a less pay while recovering from their injuries.  

Temporary and part-time workers may be eligible to receive benefits; and, you don’t have to be a legal resident of the United States to receive most of them.

Receiving your benefits

Temporary disability payments for a compensable work-related injury or illness must be paid by the insurance company and received by the injured employee no later than fifteen (15) days after notice of injury. All workers’ compensation benefits shall be issued timely to assure the injured employees receive the benefits on or before the date they are due. Unpaid or untimely paid benefits may be subject to a penalty.

Having trouble receiving your benefits?

The Mediation and Ombudsman Services (MOST) Program can help if you are having trouble receiving your benefits.

Need More Help?

If you have additional questions, please call 615-532-4812 or 800-332-2667 or contact us by email at Find out about other available assistance programs by contacting an ombudsman.