The HFC.Complaints mailbox has been disabled as of August 1st, 2025. All complaints against a licensed health care facility should be submitted via the Public Records and Complaints portal, by mail, or fax. The following link, https://www.tn.gov/hfc/division-of-licensure-and-regulation/filing-a-complaint.html, gives further information on the address and fax number
As of November 24, 2025, we’re moving into a single location in Nashville to better protect patients and promote quality healthcare facilities. Our offices in East and West Tennessee will not be impacted. Effective immediately, please direct all mail to our new address: Health Facilities Commission, Andrew Jackson State Building, 502 Deaderick Street, 9th Floor Nashville, Tennessee 37243. Thank you for your support during this transition. We look forward to serving you from our new location!
