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Find Local American Job Center

Your local American Job Center is here to help!

Whether you’re a recent college graduate looking for a job or a seasoned employee wanting a career change, your American Job Centers offers services that can meet your employment needs.  We provide free access to the resource rooms which includes computers and Internet, telephones, and fax machines. Also, job seekers can attend on-site recruiting events, workshops on resumé writing, interviewing skills, and job search activities or pursue more intensive training or certifications for occupations that are in demand. American Job Centers give you the right tools you need to succeed!

All 95 Tennessee counties are served by an American Job Center with qualified staff and open 8:00 A.M. to 4:30 P.M., Monday through Friday. Our Job Centers are grouped by areas called LWDAs (Local Workforce Development Areas).

Locate an American Job Center in Your Neighborhood

Tennessee has a network of centers across the state, simultaneously servicing both employers and job seekers alike. Companies find ideal workers while candidates receive vital career information and services.


Each American Job Center offers digital labor market information, free Internet access, workshops, online talent banks, job placement, recruitment, and training. Stop by your local center to get started today!

Local Workforce Development Areas  (LWDAs)

LWDAs are area clusters of counties whose labor market and other employment-related factors are similar. This means each area provides workforce development and career services based on local needs. LWDAs are affiliate, or partners who help operate and administer programs and services as directed from the Workforce Innovation and Opportunity Act (WIOA) at all of the local job centers throughout the state. 

Area Local Workforce Development Board Contact
Counties Served Equal Opportunity Officer

Alliance for Business & Training
386 Highway 91
North Elizabethon, TN 37644

Board Chair: Jay Richardson
Executive Director: Kathy Pierce
Regional Director: Steve Vinsant 

Carter, Johnson, Sullivan, Washington & Unicoi Pat Wishon
(423) 547-7515
Alliance for Business and Training Inc. - AB&T

Walters State Community College
500 South Davy Crockett Parkway
Morristown, TN 37813-9989

Board Chair: Elaine Ely
Executive Director: Donna Stansberry
Regional Director: C. Dar Ely

Claiborne, Cocke, Grainger, Greene, Hamblen, Hancock, Hawkins, Jefferson, Sevier & Union Don Shadow
(423) 587-7036
Walters State Community College

Workforce Connections

2247 Western Avenue
Knoxville, TN 37950-1650

Board Chair: Martha Axford
Executive Director: Windie Wilson
Regional Director: C. Dar Ely

Knox Kathy Sergeant
(865) 546-3500

East Tennessee Human Resource Agency
9111 Cross Park Drive
Suite D-100
Knoxville, TN 37923

Board Chair: Mike Raiford
Executive Director: Bill Walker
Regional Director: Patrick Monday

Anderson, Blount, Campbell, Cumberland, Loudon, Monroe, Morgan, Roane & Scott Steve Bandy

Southeast Tennessee Development District
1000 Riverfront Parkway
Chattanooga, TN 37402

Board Chair: Tony Cates
Executive Director: Michele Holt
Regional Director: Virginia Housley

Bledsoe, Bradley, Hamilton, McMinn, Marion, Meigs, Polk, Rhea & Sequatchie Amber Akins
(423) 424-4240
Southeast Tennessee Development District - SEDEV 

Workforce Solutions
410 Wilson Avenue
Tullahoma, TN 37388

Board Chair: Howard Kirksey
Executive Director: Jim Parks
Regional Director: Selina Moore

Bedford, Coffee, Franklin, Grundy, Lincoln, Moore & Warren Diane Stoker
(931) 455-9596
Workforce Solutions

Upper Cumberland Development District
1225 S Willow Avenue
Cookeville, TN 38506

Board Chair: Harrell Tolbert
Executive Director: Becky Hull
Regional Director: Patrick Monday

Cannon, Clay, DeKalb, Fentress, Jackson, Macon, Overton, Pickett, Putnam, Smith, VanBuren & White Harrison Young
(931) 528-1127
Upper Cumberland Human Resource Agency - UCHRA

North Tennessee Workforce Board, Inc.
708 East Court Street
Dyersburg, TN

Board Chair: John Zobl
Executive Director: John Watz
Regional Director: John Alexander

Cheatham, Dickson, Houston, Humphreys, Montgomery, Robertson, Stewart, Sumner & Williamson  Barbara Unruh
(931) 905-3507
Workforce Essentials Inc.

Nashville Career Advancement Center
1417 Murfreesboro Pike
Nashville, TN 37217

Board Chair: Charles Story
Executive Director: Patrick Combs
Regional Director: John Alexander

Davidson, Rutherford, Trousdale, & Wilson Coni Caudle
(615) 862-8890 Ext. 77402
Nashville Career Advancement Center - NCAC

South Central Tennessee Workforce Board
5000 Northfield Lane
Suite 124
Spring Hill, TN

Board Chair: Keith Durham
Executive Director: Rick Molder
Regional Director: Selina Moore

Giles, Hickman, Lawrence, Lewis, Marshall, Maury, Perry & Wayne Tonja Garrett
(931) 398-6033
South Central Tennessee Workforce Alliance - SCTWA

Southwest Human Resource Agency West Tennessee Workforce Development Board
1527 White Avenue
Henderson, TN 38340-0264

Board Chair: Craig Butler
Executive Director: Jimmy Bell
Regional Director: Kristie Bennett

Chester, Decatur, Hardeman, Hardin, Haywood, Henderson, McNairy & Madison Edna Johnson
(731) 989-5111
Southwest Human Resource Agency - SWHRA

Northwest Tennessee Workforce Board
708 East Court Street
Dyersburg, TN 38024

Board Chair: Jimmy Williamson
Executive Director: Margaret Prater
Regional Director: Kristie Bennett

Benton, Carroll, Crockett, Dyer, Gibson, Henry, Lake, Lauderdale, Obion, Tipton & Weakley Laura Speer
(731) 286-3585
Northwest Tennessee Workforce Board, Inc. - NWTN

City of Memphis
Workforce Investment Network

480 Beale Street
Memphis, TN 38103

Board Chair: Desiree Franklin
Interim Executive Director: Henry Lewis
Regional Director: Darryl Causey

Fayette & Shelby Raissa McKinney
(901) 576-6824
Workforce Investment Network - WIN

Equal Opportunity Officers (EOOs) are in each LWDA for WIOA Title I Programs.

Statewide contacts are Evelyn Gaines Guzman  (Human Resources) at (615) 253-1331 and Nicholas Bishop  (Workforce Services) at (615) 741-0286.

File a Complaint


If you have a complaint about the services that were provided at a local Tennessee American Job Center or a job you were referred to by a Tennessee American Job Center, please contact your local Tennessee American Job Center manager or write to:

Tennessee Department of Labor and Workforce Development
Division of Workforce Services
State Monitor Advocate
220 French Landing Drive, 4B
Nashville, TN 37243

If you have a complaint about other employment-related matters, the Tennessee American Job Center will provide you with information on agencies that may be able to assist you. We take every complaint seriously and aim to improve our customer service with your input.