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Carter County/Elizabethton Driver Services Center is moving effective Monday, December 9, 2019

Pupil Transportation

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The Pupil Transportation Section ensures that school children in the State of Tennessee are transported safely to and from school and school-related activities. There are approximately 9,500 school buses that Pupil Transportation inspects.

Each year, Pupil Transportation provides mandatory four hour driver safety training. Failure of attendance to this annually required training will result in a public school bus driver losing their S endorsement.

School buses are inspected, at a minimum, annually and biannually for older buses in an extended use program. These inspections will continue for the life of the buses until removed from operation. Random inspections of buses are conducted throughout the year to ensure they are properly maintained.

The Pupil Transportation Section conducts an average of approximately 17,000 bus inspections annually. These duties are performed by state troopers and civilian personnel assigned to the eight Tennessee Highway Patrol Districts.

For the Motorist Violation Report, download the PDF.

 

2019-2020 In-Service Training Manual

This manual will be distributed at all 2019-2020 in service training sessions.

Please click here to download the PDF. New
 

Contact Information
Pupil Transportation Section
Tennessee Highway Patrol
Davis Quad 3
1228 Foster Ave
Nashville, TN 37243
(615) 743-4990

 

PAAMS System

The Pupil Transportation Section has implemented the new PAAMS inspection system. This system has combined the inspections and child care. All bus information must now be electronically submitted through the PAAMS system. Access will be granted to school systems, bus owners/contractors, and day cares. The school systems that have elected to manage all the buses for their schools will be responsible for all submissions for that school system and access will not be granted to any bus owners/contractors within that school system.

Requesting Access to the PAAMS System

In order to request access to the PAAMS system, the user will need to send an e-mail with their name, the name of their school system/day care, and their contact information to Pupil.Transportation@tn.gov. Once this information is received, the Pupil Transportation Section will send a reply with a link to set up an account, the link for the bus inspection site, and two attachments explaining the process for setting up an account.

Adding New Buses to the PAAMS System

All new buses must be submitted electronically through the PAAMS system by the school system, bus owner/contractor, or day care. Once the bus information has been electronically submitted, the user must e-mail a copy of one of the following to Pupil.Transportation@tn.gov:

Certificate of Origin
Original Title
Tennessee Title
Tennessee Registration

These documents are required in order to verify all information that has been submitted. If these forms are not e-mailed to the above account, the Pupil Transportation Section cannot approve a bus for use. Once a bus has been approved for use, the bus will appear in the inspector’s queue informing them that an inspection is required.
 

Request for Extended Utilization

Instructions and Necessary Forms for Extended Utilization

All requests for extended utilization are now processed electronically through the PAAMS system.

Once a bus reaches its 16th year of use as determined by the in service date, it will automatically appear in the Extended Utilization window of the user’s PAAMS account. At this time, the user should request extended utilization for the bus through this window. This will automatically put the bus out for approval for extended utilization. Also at this time, the extended utilization form will automatically generate.

The user should ensure that all information on the form is correct and should submit the form along with payment (check, money order or cashier’s check) of $385.00 for one inspection or $770 for two inspections to the Department of Safety’s Cashier’s Office.

Cashier’s Office
P.O. Box 24589
Nashville, TN 37202

All payments must be processed through the Cashier’s Office. The Pupil Transportation Section is not authorized to accept any payments. Once the Pupil Transportation Section has received a receipt of payment from the Cashier’s Office, the request will be approved and made available for inspection.

Please contact the Pupil Transportation Section if one of the following situations arises:

  1. When entering a new bus, an error message appears stating that the bus is already in the system.
  2. A change to the tag number or bus number is required.
  3. The manufacturer or owner of the bus is not listed.
  4. The VIN number, in service date or body build date is incorrect as listed.

Please contact the Department of Safety Help Desk at (629) 888-5870 or 1-888-890-8183 if one of the following situations arises:

  1. The individual originally granted access to the system vacates their position and another individual requires access.
  2. Any issues with forgotten passwords or user names.
  3. The user has been locked out of the system.