Disaster Related Emergency Assistance

If using a mobile device to complete any of these forms, you may need to download a free PDF reader.

Replacement SNAP Benefits (for existing SNAP recipients): 

The Tennessee Department of Human Services is prepared to provide replacement Supplemental Nutrition Assistance Program benefits to current SNAP households who suffered losses due to severe weather which may have caused power outages or a household misfortune. 

These replacement benefits are available for existing SNAP recipients who:

  • Lost food due to a power outage of 12 hours or more
  • Lost food due to a household misfortune

Individuals requesting replacement benefits need to sign an affidavit and send it to TDHS using the Upload Documents option, within the One DHS Customer Portal. New to the One DHS Customer Portal? View the instructions on how to set up an account and link your case. Once your account is set up and case linked, you may submit a Affidavit Request for SNAP Replacement Benefits.

Affidavit Request for SNAP Replacement Due to Power Outage (HS-3003)

Affidavit Request for SNAP replacement Due to Power Outage (HS-3003) Spanish

Affidavit Request for SNAP Replacement Due to Power Outage (HS-3003) Arabic

Affidavit Request for SNAP Replacement Due to Power Outage (HS-3003) Somali

Affidavit Request for SNAP Replacement Due to Power Outage (HS-3003) Swahili

SNAP recipients must request replacement benefits within 10 (ten) calendar days of experiencing food loss. Once approved, SNAP replacement benefits are issued on the current recipient’s EBT card. Replacement SNAP benefits will be authorized for the value of the loss only and can’t exceed the current month’s allotment.

How to Submit Your Affidavit for Replacement SNAP  

The easiest way to submit a SNAP Replacement Affidavit is through the One DHS Customer Portal. After you log into the portal, use the “Upload Documents” option to upload your signed affidavit. When uploading your affidavit on the Customer Portal, select "Affidavit Request for SNAP Replacements" as the Document Type.  

TDHS also accepts SNAP replacement affidavits by fax, mail, drop box, and in-office submission. To find county office information, visit the Family Assistance Office Locator web page. 

Preventing, Reporting and Stopping EBT Theft and Fraud

The Tennessee Department of Human Services (TDHS) is here to ensure Tennesseans have the tools they need to become financially stable and uses Electronic Benefit Transfer (EBT) cards to deliver benefits. Unfortunately, some criminals are willing to use card skimming and other tactics to steal aid meant to help families on their way to financial stability. Customers and businesses that use and accept benefits using EBT cards are strongly encouraged to review preventative measures and reporting practices to stop the theft of benefits. To learn more information on how to prevent, report and stop EBT theft and fraud visit the Do You Suspect Fraud web page.