Disaster Recovery Resources
For information about recovery resources after a devastating natural disaster, the following agencies provide relief efforts for Tennesseans affected by events such as tornadoes, floods, earthquakes, and winter storms. For an extended list, please go here. If your organization provides disaster recovery resources for Tennesseans, that are not listed, please email volunteer.tennessee@tn.gov.
- The website for the Tennessee Emergency Management Agency is a recommended source of information related to disaster services in Tennessee: https://www.tn.gov/tema.
- FEMA – Get Individual Assistance After a Disaster - FEMA’s Individuals and Households Program (IHP) provides financial and direct services to eligible individuals and households affected by a disaster, who have uninsured or underinsured necessary expenses and serious needs.
- FEMA – Fact Sheet - Questions and Answers About FEMA Disaster Assistance (Release Date: December 22, 2021)
- Residents with legal issues due to the storms may call 844-HELP4TN (844-435-7486). You can leave a message and an attorney will contact you. Additionally, survivors can access information online about your rights and resources.
- Crisis Cleanup – Survivor Hotline - This nationally recognized organization is used by local organizations to assist survivors after a disaster.
- You can let loved ones know you're safe after a disaster through the Safe and Well website powered by the American Red Cross.
- Rx Open - Facilities Map provides information on the operating status of healthcare facilities in areas impacted by a disaster. Users can search the Facilities map for individual facility status.
Emergency Shelter Information
- To locate Emergency Shelter options by zip code, visit the American Red Cross or Salvation Army.
- FEMA Mobile App – Download to find open shelters. Or text SHELTER and your zip code (for example, “SHELTER 01234”) to 4FEMA (43362). For Spanish Shelter Information text REFUGIO and your zip code to 4FEMA (43362).
Emotional and Mental Health
- Emotional distress can happen before and after a disaster. Substance Abuse and Mental Health Administration (SAMHSA) provides several coping tips for traumatic events and disasters.
- Tennessee Statewide Crisis Line, available 24 hours a day/365 days a year, is a resource for anyone experiencing a mental health crisis. All calls are routed to a trained crisis counselor in your area, who will provide you support and guidance. This service is free! Call 855-CRISIS-1 (855-274-7471).
- You can also connect with the SAMHSA - Disaster Distress Helpline, if you are experiencing distress or other mental health concerns related to natural or human-caused disasters.