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Tennessee Highway Patrol Answers the Call for Hurricane Sally Telecommunications Assistance

Thursday, September 17, 2020 | 06:45pm

NASHVILLE--- On Wednesday, September 16, Baldwin County, Alabama requested Telecommunicator Emergency Response Taskforce (TERT) teams to augment staffing of their 911 Dispatch Center due to Hurricane Sally. The Tennessee Highway Patrol’s (THP)Tennessee Advanced Communications Network (TACN) answered their call for assistance.

THP sent four Telecommunicators to Baldwin County: Jessica Maniaci (THP Jackson District), Julia Landreth (THP Chattanooga District), Megan Magers-Rankin (THP Knoxville District), and Loren Humphrey (THP Knoxville District).  Our telecommunicators will be teaming with two telecommunicators from Bradley County, Tennessee to make up one team. This team will aid in servicing the devasted community with emergency calls for service and dispatching appropriate first responders. Hamilton County, Tennessee will be sending another team.

“We are very proud of the lifesaving work performed by our telecommunicators,” said Tennessee Highway Patrol Colonel Dereck R. Stewart. “Each day they do a fantastic job for us ensuring the best service is provided to the citizens of Tennessee. Now they are taking it a step further and truly revealing their professionalism, expertise, and strength by responding in support of Hurricane Sally.” 

“This is the first time that THP has been able to support fellow agencies in this role on the national stage and I am so proud of their efforts.  Keep them in your prayers during this deployment,” said Colonel Stewart.

Under the leadership of Telecommunication Coordinator Christine Massengale, THP has over the past two years trained eight of our Telecommunicators as TERT responders.

The Tennessee Department of Safety and Homeland Security’s mission is to serve, secure, and protect the people of Tennessee.