For Participants

Print

Frequently Asked Questions

How can I check my WIC benefit balance?

Download the WIC Shopper App and load your TNWIC card.  This will allow you to check your benefit balance within 24 hours.  For more information on how to download the WIC Shopper App please visit, https://www.tn.gov/content/tn/health/health-program-areas/fhw/wic/redirect-wic/wicshopper.html.

What if I received my benefits for October and spent them? Can I still get the increased benefit for that month?

No. The temporary increased CVB may only be added to benefits issued November 1st through December 31, 2021. Once any monthly benefits have been spent, a food package cannot be changed for that month.

Who do I contact if I received my benefits in October, but I don't see the Cash Value Benefit (CVB) for fruits and vegetables change for November and December?

Please contact your local WIC clinic or WIC Hotline (1-800-DIAL-WIC) for assistance.

Will all WIC participants receive an increase in the Cash Value Benefit (CVB) for fruits and vegetables?

The child's Cash Value Benefit (CVB) will increase to $24; pregnant and postpartum Cash Value Benefit (CVB) will increase to $43; breastfeeding women Cash Value Benefit (CVB) will increase to $47; exclusively breastfeeding with multiples Cash Value Benefit (CVB) will increase to $70.50.

Category

Temporary CVB Amount

Child

$24

Pregnant and Postpartum

$43

Breastfeeding

$47

Exclusively Breastfeeding with multiples

$70.50

How do I know if my Cash Value Benefit (CVB) for fruits and vegetables amount is correct?

Please contact your local WIC clinic or contact the WIC Hotline (1-800-DIAL-WIC) for assistance.

When will the temporary increase of the Cash Value Benefit (CVB) expire?

The temporary increase will expire on December 31, 2021.

Should I wait to use my CVB for fruits and vegetables to make sure I get the increased benefit amount?

If you do not see the Temporary CVB Amount in your balance, please contact your local WIC clinic or WIC Hotline (1-800-DIAL-WIC) for assistance.

Do you have or need a WIC appointment? Services are being done by phone. Call your local county health department or 1-800-DIAL-WIC.

WIC Services by Phone

WIC Approved Food Lists

Food Guides - White to Navy

Now that TNWIC has been implemented across the state, our “Approved WIC Foods” pamphlets have been updated!  These pamphlets are now called the “Tennessee WIC Shopping Guide” and are available in English, Spanish, and Arabic.  Previously, we had one list for women and children, and a separate one for infants.  These are now combined into one guide.  Please click the links below to view our new Shopping Guide:

TNWIC Card

TNWIC is Here!

The Tennessee WIC Program has moved to an electronic benefit transfer (EBT) system.  Your WIC food benefits are issued into an electronic benefit account.  For more information about TNWIC, click here

The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides nutritious foods to supplement diets, nutrition education, breastfeeding promotion and support, and referrals to health care. 

Are you eligible for the WIC Program?  Click here. To apply for the Tennessee WIC program, click here!

Your WIC Benefits

You are 1 of the 130,000 participants who receives WIC approved foods each month through redeeming WIC vouchers or WIC electronic benefits at over 800 grocery stores and pharmacies across the state.  In addition, select pharmacy locations provide therapeutic formulas made for infants, children, and adults with specific nutrition or medical disorders.

Woman grocery shopping

WIC foods provide nutrients essential for growth and development.  These nutrients are provided by fruits and vegetables, whole grain foods, low fat milk, cheese, eggs, peanut butter and dry beans and special foods like soy beverages and tofu.  The WIC supplemental foods that are offered to you are aligned with the Dietary Guidelines for Americans and the American Academy of Pediatrics’ infant feeding guidance.

Your local WIC clinic can provide you with a list of approved grocery stores and pharmacies in your area.  Please refer to the WIC Approved Food Lists and WIC Food List, by Participant Type below for detailed list of WIC foods available to you.

WIC Foods, by Participant Type 

Family with infant