Traffic Operations Division
William R. Snodgrass TN. Tower, 20th Floor
312 Rosa L. Parks Ave.
Nashville, TN 37243
Phone: 615.253.1122

Joshua Brown
Director
Joshua.Brown@tn.gov
The Traffic Operations Division is responsible for the following operations:
- Manage Tennessee's roadway capacity through policy updates, deployment of new Intelligent Transportation System (ITS) technologies, and clear leadership of Regional Transportation Management Centers (TMC), HELP Service Patrol Program, and Traffic Systems Management & Operations (TSMO) sections.
- Publish centralized guidance, vision, and policies for the aformentioned programs for execution by Regional staff.
- Maintenance and preservation of ITS technologies
- Manage the statewide Traffic Incident Management (TIM) Program
- Establish TMC, TIM, and Traffic Engineering guidelines and procedures
- Manage TDOT digital radio network infrastructure and hardware
- Review and incorporate national best practices into TSMO guidance
- Research, management, and deployment of ITS projects, manuals, standards, and policies
- Support the development of both ITS Architectures and System Engineering Analysis
- Motorist Information Systems management & support (Tennessee SmartWay, SmartZone, 511, etc.)
- Coordinate with local agencies to support active traffic management
- Support and maintain the statewide Yellow DOT program
- Manage traffic and congestion data