Licensing

The Office of Licensure is responsible for protecting Tennesseans who receive mental health, substance abuse, and/or personal support services. The goal is to ensure licensed behavioral health providers adhere to state laws and departmental rules in the care and services they provide.

The Office of Licensure:

• Conducts unannounced inspections and follow-ups of licensed facilities
• Conducts investigations of licensed, and unlicensed, service providers following reports of inadequate care
• Maintains files and records on all behavioral health facilities and services  across Tennessee
• Provides consultation and technical assistance to licensed, and potential, providers.
• Works to protect your interests against unlicensed service providers.

If you have questions or wish to report suspected violations or submit a complaint, please call or fax the information to the appropriate regional office.