Grievance/Complaint Procedure

Shanna Chevalier
ADA Coordinator/504
ADA Office
Tennessee Department of Transportation
505 Deaderick St., Suite 1200
Nashville, TN 37243

Phone: 615.741.0465
TTY: 711
Shanna.Chevalier@tn.gov

ADA is about ensuring equity for the public. TDOT is committed to fostering that equity wherever possible, and actively promotes awareness of nondiscrimination and accessibility requirements and resources. The ADA Team will consider every request and complaint it receives and is committed to providing functional accessibility throughout the state.

• Grievance Flowchart
  
• File a Complaint
  
• TDOT Reasonable Accomodations Procedure
• TDOT Reasonable Accomodations Request Form
  
• TDOT Notice to the Public
• TDOT ADA Title II Disability Discrimination Policy Document
• TDOT ADA Title II Disability Discrimination Policy Poster
• TDOT Appeals Procedure for Title II/504
• TDOT Appeals Procedure for Section 508